Carrot Tops Mobile Surgery For Pets
#2 Vet in Cinderford, Gloucestershire
Carrot Tops Mobile Surgery For Pets – Vets in Cinderford
Clinic Overview
Carrot Tops Mobile Surgery For Pets is an appointment-based veterinary service established in 2010 that offers both clinic appointments and home visits, with options like pet collection/return and home euthanasia. Reviews often describe them making space for urgent concerns (including same-day appointments when a cat was seriously unwell, and support for a dog that was brought in without an appointment due to suspected stroke).
Several reviewers say the vets focus on welfare and avoid pushing add-ons (for example, treating an ear infection without “you must buy this” upselling, and having frank discussions about prognosis when a cat’s condition was unlikely to improve). However, a minority of reviews report poor experiences, including claims of rudeness, feeling judged, and concerns about unnecessary treatments or being charged more than expected.
Services
From the clinic’s website and recent reviews, services mentioned include
- •Appointment-based veterinary consultations
- •Home visits
- •Pet collection and return service
- •Home euthanasia services
- •Coordination with external emergency/out-of-hours care: outside business hours, emergency care is provided by Wood Veterinary Group, which has a veterinary surgeon on call 24/7
- •Cases/procedures explicitly referenced by reviewers
- •Ear infection assessment/treatment
- •Blood sampling/testing coordination and referral onward when a cat was seriously unwell (anaemia was suspected)
- •Steroid injection (for recurring seasonal sore skin, per one reviewer)
- •Antibiotics prescribed for a skin scab (per one reviewer)
- •Neutering discussed, including a paid pre-op/check appointment (one reviewer expected surgery the same day, but says it was only a pre-op visit)
- •Euthanasia performed at the practice (also home euthanasia is listed on the website)
Pricing
Only prices explicitly mentioned in reviews
- •£60 for a visit where a cat with recurring seasonal sore skin received a steroid injection (reviewer describing a previous year’s visit)
- •£170 for a later visit for a similar skin issue, where the cat received (per the reviewer) flea treatment, a steroid injection, and antibiotics
- •£50 for a pre-op/check appointment related to a neutering enquiry (reviewer expected surgery but says it was not done that day)
(One reviewer also mentions spending £1060 at a separate hospital after referral; that figure was not described as Carrot Tops’ charge.)
People
No individual clinicians are named in the information provided, but reviewers describe
- •Vets/staff rearranging appointments to see pets the same day when owners were worried (noted in a case involving a seriously ill cat)
- •A vet phoning the referral hospital directly to secure an appointment when concerned about a cat’s condition
- •Mixed experiences with communication: some owners describe feeling supported during end-of-life decisions, while others report feeling judged or spoken to rudely and questioned the thoroughness of an examination
Reviews
4.5 stars from 108 reviews. “”
- •Fast help for urgent problems: owners describe being fit in the same day for a cat that wasn’t eating and accommodating a walk-in for a dog thought to have had a stroke.
- •Welfare-first and not pushing extras (in some accounts): one reviewer contrasts Carrot Tops with “must buy this” sales pressure when treating an ear infection; another describes a realistic discussion about prognosis before euthanasia.
- •End-of-life care is mentioned more than once, with conflicting impressions: one review describes a caring, understanding euthanasia; another says they felt the decision was rushed and that family didn’t get to say goodbye.
- •Price experiences vary: some describe “very low” or “excellent” charges, while others report a large jump for a similar recurring issue (£60 previously vs £170 later) and felt pushed into extra treatments.
- •A small number of very negative reviews: including claims of rude staff and poor animal care, and concerns about being examined “not even… properly” before a diagnosis was suggested.
Animals Treated at Carrot Tops Mobile Surgery For Pets
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Carrot Tops Mobile Surgery For Pets
Opening Hours
Reviews for Carrot Tops Mobile Surgery For Pets
Note: Showing the 5 most recent Google reviews out of 108 we track in total. Recent reviews may not be representative of overall sentiment.
Lisa Workman
2 months ago
Carrot Tops were excellent when our cat got seriously ill. We noticed he hadn't been eating properly so asked for an appointment. They shuffled things around so that they could see him that day. On seeing him the vet immediately suggested we took him to Woods Hospital in Gloucester as he had serious anemia. We left, phoned the hospital, and were told to go back to carrot tops and get them to take the blood for testing. We returned but the vet was so concerned, she phoned Woods and got an appointment. Took him there, left him overnight, £1060 later, picked him up with no diagnosis other than more tests, more money and a very expensive treatment that might not work. Anyway, we took him home. Feed him with a syringe for a while until the results of another blood test came back. Took him back to Carrot Tops (again they moved things around to get him an appointment that day)they agreed with us that even if we had a bottomless pit of money to spend at the hospital, the probability of him ever getting better was pretty slim. So we had him put down. The vet was very caring, understanding. Okay, our cat died but through no fault of the vets and at all times they put the cats welfare top of the list. Their prices are reasonable and I didn't feel ripped off (unlike Woods!)
Tracy Meadows
a week ago
Great care great vets turned up today no appointment as we thought our dog had a stroke amazing care and support from all staff nothing was a problem and to top it off the price they charged after the appointment was so outstanding and very low charge we were amazed. Definitely recommend
Tracy Meadows
2 months ago
Great care great vets turned up today no appointment as we thought our dog had a stroke amazing care and support from all staff nothing was a problem and to top it off the price they charged after the appointment was so outstanding and very low charge we were amazed. Definitely recommend
Malcolm Evans
a month ago
After just one visit I know that I’ve found a vets practice that can be fully trusted. Unlike most vets Carrot Tops were there solely to care for my dog (ear infection) . No oh let’s try this , you must buy this . Charges excellent, I honestly can not praise this practice enough
Malcolm Evans
4 months ago
After just one visit I know that I’ve found a vets practice that can be fully trusted. Unlike most vets Carrot Tops were there solely to care for my dog (ear infection) . No oh let’s try this , you must buy this . Charges excellent, I honestly can not praise this practice enough
Kayla hepburn
5 months ago
Gavin Warren
6 months ago
Rude staff, poor animal care ...stay away from.theys cowboy
Sarah Brown
6 months ago
My cat gets sore skin around spring time every year, and last year I was told it was probably from the change in temperature. She was given a steroid injection and we were sent on our way, and she was healed within a week, for only £60. I went again today for the same problem, and a different vet told me it was because she’s “clearly been very stressed out” and “has fleas and mites” after not even checking her out properly. The rest of her coat is perfect and she lives a very easy life where she just gets to do and go where she wants. My cat only had flea treatment two weeks prior to this and she made me pay for another one, a steroid injection and antibiotics for a small scab on her back. This cost me £170 this year which is insane. She insinuated the entire time that I wasn’t caring for my cat properly and made me feel like I’d done something wrong and hadn’t got to the vets fast enough. Will definitely not be returning to this vets unfortunately after this experience with this specific vet
Jess James
7 months ago
Called to book our cat in to be neutered. Asked if it was worth it etc on the phone and told yes, to come in for a checkup and then they will keep him to do the surgery. Turns out it was just a pre pop appointment. Was told there is no point having him done which was not what we were told over the phone and we paid £50 for the privilege. Also we were asked to attend 15 mins before our appointment only to sit in the waiting room for those 15 mins and an extra 5 mins after our appointment time. Staff is friendly but I do feel like they just want to make easy money rather than being helpful to customers. We had our dog put down in this vet and my partner was told not to bring him home and they’d do it there and then so me and my son didn’t get to say goodbye. After the recent service with our cat I’m worried they just did this so that they could make the money on putting him down.
Deborah Ward
4 years ago
Wonderful! Flexible service and lovely, professional staff. They offer the choice of home visits or visiting be of their local facilities which is so important at the moment. All of our pets are registered with them and we have always found them to be incredibly helpful and kind. I would recommend them to anyone looking for a professional and reliable vet to care for their animals.
