HNVG Ltd

Hook Norton Veterinary Group (HNVG Ltd) describes itself as an independent veterinary practice offering care for small animals, horses, and farm animals, with a 24-hour emergency service provided by their own vets (per their website). In the latest written reviews available to us, owners most often mention being seen the same day for an unwell dog, thorough checks on a “problematic” puppy, and practical advice and gentle handling from a veterinary nurse. A couple of reviewers also explicitly note they didn’t feel pressured on costs (phrased as “no ripping off”).

Services

Based on the clinic’s website summary and what reviewers mention

• •Small animal veterinary services (cats and dogs are specifically referenced in reviews).
• •Equine veterinary services (a pony is specifically referenced in reviews).
• •Farm veterinary services (listed on the website).
• •24-hour emergency care provided by the practice’s own vets (website statement).
• •Urgent/same-day appointments are mentioned in a review for an ill dog being seen the same day.

People

• •Veterinary nurse (name not provided): described as “exceptional,” giving good advice and handling two pets with care and consideration.
• •Veterinary surgeon/vet (name not provided): one owner says the vet has been “amazing” with their problematic puppy, and that the vet thoroughly checks him over.

Reviews

4.9 stars from 49 reviews. - Responsiveness for urgent illness: one reviewer reports their dog became ill and the practice saw her the same day.

• •Support in difficult situations: a reviewer says the team was there for them in “the most difficult of moments.”
• •Handling and advice: a veterinary nurse is praised for clear advice and careful handling.
• •Thorough consultations: one owner highlights that their puppy is thoroughly checked over.
• •Cost concerns addressed (from owner perspective): one reviewer explicitly says they felt there was no “ripping off.”