Specialist Vets in Tewkesbury

## Summary Vale Wildlife Hospital & Rehabilitation Centre is a wildlife-only hospital and rehabilitation charity that reports treating over 8,000 wildlife casualties each year and has been operating for over 40 years. Based on the website and recent reviews, it’s set up for members of the public to bring in injured or orphaned wild animals and birds without needing to call ahead, and it also supports urgent rescues (including a reported call-out to free a trapped fox). Reviewers repeatedly mention staff taking in a wide range of species (foxes, birds, a baby rat) and providing practical processes like issuing a “patient number” so people can request updates. ## Services - Wildlife casualty admissions (the website states admissions are accepted daily and “no need to ring first”). - Wildlife rescue/collection mentioned in reviews: - Collection of an injured fox (reviewer report). - Rapid attendance to help a fox stuck between structures, exploring multiple options before freeing it (reviewer report). - Assessment and rehabilitation with release back to the wild is specifically referenced (a baby rat was checked over and re-released, per review). - Updates on admitted animals are mentioned: one reviewer reports being given a patient number and later receiving an update. - Emergency arrangements (as stated on the website): out-of-hours emergencies involving deer, badgers, or foxes are directed to a specific emergency contact number. ## People - Staff are not named in the information provided, but reviewers describe the team as: - Non-judgmental and willing to treat “unpopular” wildlife (e.g., a baby rat exposed to cleaning spray was accepted and checked over). - Practical and safety-focused during rescues (one review describes them trying multiple options to free a trapped fox without harm, with brick removal used as a last resort). - Organised under pressure (one review describes a queue of wildlife admissions and still receiving a patient number for follow-up). ## Reviews **Google rating: 4.9 stars from 512 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Taking in many different wildlife cases, including foxes, small mammals (a baby rat), and birds (sparrow chick). - Rescue support beyond drop-offs: one review describes quick arrival to help a trapped fox and problem-solving to avoid injury. - Communication after handover: a “patient number” system is mentioned, allowing owners to request updates. - Several reviewers emphasise the centre’s charitable role and the volume of admissions (including queues of people bringing in chicks during a heatwave), alongside calls for public support/funding.

## Summary Folly Gardens Veterinary Clinic is a multi-branch practice (the website states it has four branches) and is set up as a **veterinary nurse training facility**. Reviews most often describe **fast access to appointments** (including being seen within **15 minutes** of calling) and **ongoing updates during treatments**, with several people also mentioning a **monthly pet plan** used to manage costs. A small number of recent reviews describe a serious concern around **sedation after a nail clip/dew claw check**, including an allegation that a dog’s **muzzle was left on throughout recovery**, leading to vomiting immediately after collection and worries about choking risk; the same review also reports an initial **weight recording error** that the owner corrected before sedation. ## Services - **Veterinary nurse training facility** (listed in the clinic data). - **Emergency veterinary services** (listed in the clinic data; no further detail provided on how this is delivered). - Appointments for **puppies** and **kittens**, including: - **Routine check-ups** (kitten routine check-up mentioned). - **Treatments with updates provided to owners** during the course of care (described for a puppy). - **Nail clipping** and assessment of a **dew claw**, with sedation discussed in one review (procedure and sedation referenced by the owner). ## People No individual staff are named in the information provided. Reviewers repeatedly mention: - **Reception team responsiveness**, including the phone being answered “super quickly” and appointments being arranged promptly (including a same-day appointment within 15 minutes). - **Clear explanations from the vet**, with one owner of a kitten saying everything was well explained and they felt reassured about care. ## Reviews **4.8 stars from 167 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed and access:** multiple owners describe getting appointments quickly, including one reported appointment **15 minutes after calling**. - **Communication during care:** owners mention being sent **updates when treatments are needed** and having procedures explained clearly at appointments. - **Access needs accommodated:** one review notes **wheelchair access at the back** and describes the clinic as accommodating. - **Plans and perceived value:** a monthly plan is mentioned as helping keep costs “very reasonable,” and another reviewer refers to “excellent pet plans” (no prices or specific inclusions were provided). - **Safety/process concern (conflicting experiences):** one owner reports an incident involving sedation where a **muzzle was allegedly left on during recovery**, plus an initial **incorrect weight recorded**, and links their concern to a perceived change after a reported “sell out” to a corporate group (this ownership change is not confirmed by other provided sources).

## Summary Three Counties Equine Hospital is an RCVS-accredited equine hospital (established 1989) with a large team (26 vets and 45+ support staff), and an HBLB-certified laboratory for CEM testing. The practice appears set up for referral-level diagnostics and hospital care, with advanced imaging on site (including MRI and scintigraphy) alongside facilities such as a purpose-built theatre, critical care, isolation, and radiography. In recent reviews, owners describe: - On-yard diagnostic imaging when a horse “doesn’t travel well” (x-rays performed at the owner’s yard by a vet and nurse). - Thorough case work-ups and collaboration with a horse’s regular vet and physio when the cause wasn’t immediately clear. - Treatment for colic with “very smooth communication throughout the treatment.” - Repeat use over many years, with specific vets named for ongoing support. (Ownership/group affiliation isn’t stated in the provided information.) ## Services Based on the website and reviews, services and capabilities mentioned include: - **Lameness investigations** (website notes these can include nerve/joint blocks plus diagnostic imaging) - **Poor performance investigations** - **Diagnostic imaging and facilities**: MRI, scintigraphy, radiography; plus examination rooms and stocks (for safe examination/procedures) - **Laboratory services**, including **CEM testing** (HBLB-certified laboratory) - **Dentistry / teeth care** - **Vaccination** - **Surgery**: elective and non-elective surgeries; fracture repair (listed) - **Colic treatment** (mentioned in reviews) - **Acupuncture** (recommended after investigation; one owner describes a course of six treatments) - **Hospital facilities**: purpose-built theatre, padded boxes for anaesthesia, stabling, critical care, isolation, trot-up and an all-weather manege (listed) Emergency arrangements stated on the website: **24-hour telephone contact for emergencies**. Also listed in the clinic data: **Veterinary Nurse Training facility**. ## People Named in reviews: - **Helen (vet)**: praised for taking time to perform x-rays at the owner’s yard for a horse that didn’t travel well, and for being “really thorough” and collaborative with the owner’s usual vet and physiotherapist during investigation. - **Marianna**: provided acupuncture (six treatments over a couple of months); the owner describes her as professional, encouraging, and willing to explain/share knowledge. - **Vittorio (vet)**: described as “brilliant” while supporting an owner through a prolonged case with a mare. - **Andrew Harrison (vet)**: described by a long-term client as their regular “go-to” vet over many years. Non-clinical staff mentioned: - **Admin team**: described as friendly and helpful in one detailed review. ## Reviews **Google rating: 4.8 stars from 100 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Diagnostics adapted to the horse**: an owner reports a vet and nurse coming to their yard to take x-rays because the horse didn’t travel well, aiming to keep it “as stress free…as possible.” - **Thorough investigations and collaboration**: one case notes that although a definitive cause wasn’t found, “everything was considered,” with communication involving the owner’s usual vet and physio. - **Colic care and communication**: multiple reviewers mention colic treatment and describe efficient handling and “very smooth communication throughout the treatment.” - **Willingness to attend when others refused**: one reviewer says several vets wouldn’t come out to their horse with colic, but this practice made several visits and the horse recovered. - **Some negative signal present but not explained**: there is a 1-star review with no written detail among otherwise strongly positive written accounts.