Ashcroft Veterinary Surgery – Vets in Cirencester
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No Prices Tracked
Independent
Clinic Overview
Ashcroft Veterinary Surgery is a small practice in Cirencester that owners often describe as friendly, calm and clean, with a particularly helpful front-desk team. Feedback highlights both routine care and more involved treatment, including kitten spays and a cat eye removal surgery that was felt to be handled very well. Overall sentiment is positive, though there is also a detailed negative account relating to end-of-life care, communication and delays in ashes being returned after cremation.
Services
- •Routine care and procedures: Owners mention general visits as well as spay/neutering, with one reviewer saying their kittens were well looked after during a spay appointment.
- •Surgery and more complex treatment: Feedback includes eye removal (enucleation) for a cat, with the outcome described as tidy and clean and the team as supportive throughout.
- •End-of-life care: The practice is also used for euthanasia appointments and arranging cremation with ashes return.
- •Ongoing pet care: One owner also mentions cat grooming sessions twice a year following an accident.
Pricing
No published pricing information is currently available for this clinic.
People
- •Stephen is named by a reviewer as caring, knowledgeable and professional, with particular praise for the way he looks after their cats.
- •The reception/front-desk team are repeatedly described as friendly, kind and helpful, and several owners say they help make visits easier.
- •Feedback on staff manner is not entirely uniform: alongside the positive comments, one owner felt the handling of a euthanasia appointment and ashes collection lacked compassion.
Reviews
Ashcroft Veterinary Surgery has 4.7 stars from 49 Google reviews.
- •A clear theme is friendly, helpful service, with praise for both the vets and the reception team.
- •Owners often describe the practice as a small, calm, welcoming and clean environment, which helps visits feel less stressful.
- •Positive examples include routine care and surgery, such as kitten spays and support through a cat’s eye removal, with the surgical result praised.
- •One detailed negative review centres on end-of-life care, describing a lack of compassion at the appointment, poor communication about cremation delays, and a wait of nearly six weeks for ashes to be returned.
