Ashcroft Veterinary Surgery – Vets in Cirencester
Clinic Overview
Ashcroft Veterinary Surgery is a small practice in Cirencester that reviewers describe as friendly, calm and clean, with a particularly helpful front-desk team. Feedback highlights both routine care and more involved treatment, including kitten spays and a cat eye removal surgery that the owner felt was handled very well. Recent sentiment is mostly positive, though one detailed review describes a poor end-of-life experience, with concerns about compassion, communication and a long wait for ashes to be returned after cremation.
Ashcroft Veterinary Surgery is a small practice in Cirencester that reviewers describe as friendly, calm and clean, with a particularly helpful front-desk team. Feedback highlights both routine care and more involved treatment, including kitten spays and a cat eye removal surgery that the owner felt was handled very well. Recent sentiment is mostly positive, though one detailed review describes a poor end-of-life experience, with concerns about compassion, communication and a long wait for ashes to be returned after cremation.
Services
- •Routine procedures mentioned by owners include spay/neutering, with one reviewer saying their kittens were well looked after during a spay visit.
- •Reviewers also mention surgery for more serious conditions, including eye removal (enucleation) in a cat; the outcome was described as tidy and clean.
- •The practice is also used for end-of-life care, including euthanasia appointments and arranging cremation with ashes return.
- •One owner also mentions cat grooming sessions twice a year following an accident.
Pricing
No published pricing information is currently available for this clinic.
People
- •Stephen is named by a reviewer as caring, knowledgeable and professional, with particular praise for the way he looks after their cats.
- •The reception/front-desk team are repeatedly described as friendly, kind and helpful, and several owners say they help make visits easier.
- •Feedback on staff manner is not entirely uniform: alongside the positive comments, one owner felt a vet was not compassionate during a euthanasia appointment, and described the interaction when collecting ashes as cold.
Reviews
Ashcroft Veterinary Surgery has 4.6 stars from 48 Google reviews.
- •A consistent theme is friendly, helpful service, with reviewers often praising both the vets and reception team.
- •Several owners describe the practice as a small, calm and clean environment, which helped them feel at ease during visits.
- •Recent comments include positive examples of routine care and surgery, such as kitten spays and support through a cat’s eye removal, with the surgical result praised.
- •One detailed negative review stands out around end-of-life care, describing a lack of compassion at the appointment, poor communication about cremation delays, and a wait of nearly six weeks for ashes to be returned.

