Cotswold Vets, located in Cirencester, is highly regarded with a 4.9-star rating from 148 Google reviews, indicating a strong reputation within the community. This clinic is notable not only for its veterinary services but also as a Veterinary Nurse Training facility, suggesting a commitment to advancing veterinary education.

The reviews highlight the clinic's knowledgeable and compassionate staff, particularly mentioning Ben and Ruth, who are frequently praised for their thorough and caring approach. Ben, in particular, is commended for his extensive knowledge and dedication, as seen in multiple reviews where he is specifically named for his exceptional care.

Positive experiences are noted in several reviews, with clients expressing satisfaction with the thoroughness of examinations and the empathetic support during difficult times, such as end-of-life care for pets. The clinic is also appreciated for its transparent pricing, as one review mentions a procedure costing less than initially quoted.

However, there is a notable negative review from a long-term client who experienced dissatisfaction with the handling of their pet's medical case, resulting in a legal dispute over fees. This review raises concerns about communication and decision-making processes in complex medical situations.

Overall, while the majority of feedback is positive, with clients expressing trust and gratitude for the care their pets receive, the negative review suggests there may be occasional gaps in communication or service that the clinic might address to ensure consistency. Nonetheless, Cotswold Vets appears to be a well-respected practice with a strong community presence and a dedicated team.