Folly Gardens Veterinary Clinic – Vets in Tewkesbury
Clinic Overview
Folly Gardens Veterinary Clinic is a multi-branch practice (the website states it has four branches) and is set up as a veterinary nurse training facility. Reviews most often describe fast access to appointments (including being seen within 15 minutes of calling) and ongoing updates during treatments, with several people also mentioning a monthly pet plan used to manage costs.
A small number of recent reviews describe a serious concern around sedation after a nail clip/dew claw check, including an allegation that a dog’s muzzle was left on throughout recovery, leading to vomiting immediately after collection and worries about choking risk; the same review also reports an initial weight recording error that the owner corrected before sedation.
Services
- •Veterinary nurse training facility (listed in the clinic data).
- •Emergency veterinary services (listed in the clinic data; no further detail provided on how this is delivered).
- •Appointments for puppies and kittens, including
- •Routine check-ups (kitten routine check-up mentioned).
- •Treatments with updates provided to owners during the course of care (described for a puppy).
- •Nail clipping and assessment of a dew claw, with sedation discussed in one review (procedure and sedation referenced by the owner).
People
No individual staff are named in the information provided. Reviewers repeatedly mention
- •Reception team responsiveness, including the phone being answered “super quickly” and appointments being arranged promptly (including a same-day appointment within 15 minutes).
- •Clear explanations from the vet, with one owner of a kitten saying everything was well explained and they felt reassured about care.
Reviews
4.8 stars from 167 reviews. “”
- •Speed and access: multiple owners describe getting appointments quickly, including one reported appointment 15 minutes after calling.
- •Communication during care: owners mention being sent updates when treatments are needed and having procedures explained clearly at appointments.
- •Access needs accommodated: one review notes wheelchair access at the back and describes the clinic as accommodating.
- •Plans and perceived value: a monthly plan is mentioned as helping keep costs “very reasonable,” and another reviewer refers to “excellent pet plans” (no prices or specific inclusions were provided).
- •Safety/process concern (conflicting experiences): one owner reports an incident involving sedation where a muzzle was allegedly left on during recovery, plus an initial incorrect weight recorded, and links their concern to a perceived change after a reported “sell out” to a corporate group (this ownership change is not confirmed by other provided sources).
Special Services
Animals Treated at Folly Gardens Veterinary Clinic
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Folly Gardens Veterinary Clinic
Opening Hours
Hours
Reviews for Folly Gardens Veterinary Clinic
Note: Showing the 5 most recent Google reviews out of 167 we track in total. Recent reviews may not be representative of overall sentiment.
Jasmine Rawsthorne
in the last week
Lisa Pistorius
a month ago
Great people that take care of all needs pet related. The lady I work for has a kitty cat that is a patient with Folly Gardens in Bishops Cleeve. They have wheelchair access in the back and are very accessible and accommodating for these needs. Reasonably priced and excellent pet plans for pet health checks and operations alike. All around a great place to take sick or injured pets.
Ian Banks
3 months ago
After nearly twenty years with Folly and great treatment for our two dogs, we had a bad experience. Our JRT went in for his nails to be clipped and a dew claw looked at. Firstly the receptionist wrote down the wrong weight for the dog, which I thankfully corrected as he has sedation, and the wrong weight recorded could mean too much or too little sedation given. Not a good start. He usually has a muzzle on until he is sedated. This time they left the muzzle on even after he was sedated and even when he was recovering. When I went to pick him up nearly 3 hours after dropping him off the muzzle was still on and he looked distressed. I questioned if the muzzle had been on the entire time, I was told yes. The very second I took it off he projectile vomited twice, which meant he had wanted to be sick for quite a while as some dogs do after sedation, but he couldn’t because the muzzle was still on. He could have choked on his vomit. He was later sick another two times that day. He could also not have been offered or had anything to drink whilst recovering as the muzzle was not removed. We have had this treatment done several times and the muzzle has always been taken off as soon as they are sedated. This will do nothing to help him at future visits to the vets. We have sadly heard more negative reports about Folly, and I seems to be since selling out to a larger corporate company. We are now considering if we want our dog to remain going to Folly !
Ian Banks
2 weeks ago
After nearly twenty years with Folly and great treatment for our two dogs, we had a bad experience. Our JRT went in for his nails to be clipped and a dew claw looked at. Firstly the receptionist wrote down the wrong weight for the dog, which I thankfully corrected as he has sedation, and the wrong weight recorded could mean too much or too little sedation given. Not a good start. He usually has a muzzle on until he is sedated. This time they left the muzzle on even after he was sedated and even when he was recovering. When I went to pick him up nearly 3 hours after dropping him off the muzzle was still on and he looked distressed. I questioned if the muzzle had been on the entire time, I was told yes. The very second I took it off he projectile vomited twice, which meant he had wanted to be sick for quite a while as some dogs do after sedation, but he couldn’t because the muzzle was still on. He could have choked on his vomit. He was later sick another two times that day. He could also not have been offered or had anything to drink whilst recovering as the muzzle was not removed. We have had this treatment done several times and the muzzle has always been taken off as soon as they are sedated. This will do nothing to help him at future visits to the vets. We have sadly heard more negative reports about Folly, and I seems to be since selling out to a larger corporate company. We are now considering if we want our dog to remain going to Folly !
Doug Openshaw
3 months ago
AtJamesKurt
3 months ago
Nigel Butler
2 months ago
We have always been extremely happy with Folly Vets in Bishops Cleeve. They are so helpful, understanding and knowledgeable. The service has been superb.
Rob B
4 months ago
The staff here are amazing. They're always really friendly and happy to help, plus the phone is always answered super quickly! We've called them a couple of times recently to request appointments for our puppy and both times we've managed to get an appointment right away (one was even just 15 minutes after calling). They send updates whenever our puppy needs any treatments and the prices are very reasonable, especially when taking advantage of the monthly plan. Honestly can't recommend them enough!
Anna Matthews
8 months ago
Jim loves going to the vets! Truly amazing team at Bishops Cleeve! Thank you for such a great service ! Love from Jim❤️
M3l V1n
8 months ago
My first impressions of Flooy Gardens Veterinary is a well run, polite and professionally run place. Both the receptionist and vet were polite, helpful and attentive to my kitten's needs. I was able to make an appointment, for a routine checkup, quickly. Everything was well explained to me and I felt reassured that my kittens were being well treated.
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