Folly Gardens Veterinary Clinic

Folly Gardens Veterinary Clinic is part of Linnaeus and operates as a multi-branch practice, with the website stating it has four branches. It is also set up as a veterinary nurse training facility and offers emergency veterinary services. Recent feedback is mostly very positive, with owners often highlighting quick appointments, clear communication and accommodating access, though one review raises a serious concern about sedation and recovery after a nail clip and dew claw visit.

Services

•General pet appointments, with reviews mentioning care for puppies, kittens, cats and dogs, including routine check-ups.
•Ongoing communication during treatment, with owners saying they were kept updated when their pet needed care.
•Minor procedures such as nail clipping and dew claw assessment; one review also refers to sedation linked to this type of visit.
•Support for nervous pets, with recent feedback describing kind handling of cats that are uneasy around new people.
•Emergency veterinary services.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named in recent feedback. Reviews consistently praise the reception team for answering calls quickly and arranging prompt appointments, while the wider team is described as friendly, helpful, understanding and clear in explaining care.

Reviews

Google rating: 4.8/5 from 172 reviews.

•Recent feedback is largely very positive, with repeated praise for a friendly, welcoming team and kind handling of pets, including nervous cats and anxious owners.
•Speed of access is a clear theme: reviewers mention quick phone answering, prompt booking, and one appointment arranged within 15 minutes of calling.
•Communication is another strong point, with owners mentioning clear explanations at appointments and updates during treatment.
•A small number of reviews raise a serious concern about one sedation-related visit for a nail clip and dew claw check, including an incorrect weight being entered before correction and an allegation that a muzzle was left on during recovery. Owners also mention wheelchair access at the back, and some describe the pet plan and pricing as reasonable.

Reviews for Folly Gardens Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 172 we track in total. Recent reviews may not be representative of overall sentiment.

Mike Meszaros

1 month ago

A Poem for Folly Gardens (From Shadow and Mike Meszaros): We walked through your doors with a heart full of care, I brought my Shadow of worry there. His barks in the car and his spirit so high, I worried that calmness had said 'goodbye'. I’ve spoken of nips and of moments of stress, Of feelings of failure and life in a mess. But never a judgment or look of disdain, You listened with patience, and I have hope again. When I asked for a path that felt different and new, You didn't just hear me—you saw my point of view. From the front desk greetings to the vet’s kind hand, You’re the steadiest team in this Gloucestershire land. You believed in my words and the plan that we made, Helping the fears of an owner to fade. So thank you for kindness that’s honest and true, For helping my Shadow—and helping me, too.

Mila Pospisil

Always so friendly and welcoming. Everybody is so helpful and couldn't do more for our cat. Wheelchair accessible, parking about 30m away at Tesco.

Rosemary James

2 months ago

Nigel Newhook (NN)

Very kind staff, wonderful treatment of our cat who can be nervous around new people. Highly recommended.

Vivien Paxford

Excellent animal care. Would thoroughly recommend.

Jasmine Rawsthorne

3 months ago

Lisa Pistorius

5 months ago

Great people that take care of all needs pet related. The lady I work for has a kitty cat that is a patient with Folly Gardens in Bishops Cleeve. They have wheelchair access in the back and are very accessible and accommodating for these needs. Reasonably priced and excellent pet plans for pet health checks and operations alike. All around a great place to take sick or injured pets.

Ian Banks

6 months ago

After nearly twenty years with Folly and great treatment for our two dogs, we had a bad experience. Our JRT went in for his nails to be clipped and a dew claw looked at. Firstly the receptionist wrote down the wrong weight for the dog, which I thankfully corrected as he has sedation, and the wrong weight recorded could mean too much or too little sedation given. Not a good start. He usually has a muzzle on until he is sedated. This time they left the muzzle on even after he was sedated and even when he was recovering. When I went to pick him up nearly 3 hours after dropping him off the muzzle was still on and he looked distressed. I questioned if the muzzle had been on the entire time, I was told yes. The very second I took it off he projectile vomited twice, which meant he had wanted to be sick for quite a while as some dogs do after sedation, but he couldn’t because the muzzle was still on. He could have choked on his vomit. He was later sick another two times that day. He could also not have been offered or had anything to drink whilst recovering as the muzzle was not removed. We have had this treatment done several times and the muzzle has always been taken off as soon as they are sedated. This will do nothing to help him at future visits to the vets. We have sadly heard more negative reports about Folly, and I seems to be since selling out to a larger corporate company. We are now considering if we want our dog to remain going to Folly !