Best Vets in Gloucestershire

• •Communication and aftercare: owners describe being kept updated during procedures (including dental work) and receiving clear explanations of what was done and how to manage care at home. - Compassion in end-of-life care: multiple comments highlight kindness during euthanasia appointments and being given time to say goodbye. - Support in urgent situations: an accident case (cat hit by a car) mentions attentive care focused on comfort and recovery, plus the clinic handling insurance paperwork.

• •Warm, consistent routine care: clients describe returning for annual boosters over several years and say they would not want to switch practices. - Helpful and thorough treatment: review examples include a gastrointestinal investigation with examination and blood tests, and successful treatment of a badly infected eye. - Flexible, practical service: owners say the team makes an effort to offer appointment times that fit around busy work schedules.

• •Emergency care is praised in some accounts: one owner says their beagle was treated urgently on a Sunday, kept overnight, diagnosed, and given extensive notes for their own vet; another says the practice saved their Great Dane's life. - Dr Ken Gradwell is a major positive theme: several reviews praise his calm manner, thorough examinations, and personal follow-up, including a phone call to discuss a dog's prognosis. - Communication is the main source of complaints: recent negative reviews mention being spoken to rudely, talked over, feeling dismissed, and one dispute around records and being removed from the practice list.

• •Reviews repeatedly praise the team’s professional, friendly, and caring manner, with several clients saying staff are kind, understanding, and easy to trust. - Cleanliness is a consistent positive theme, with the practice described as “sparkly clean” and well presented. - Clients mention clear communication about treatment choices and costs, with one reviewer appreciating that there were no unexpected charges.

• •Recent reviews repeatedly mention detailed investigations for dogs with ongoing lameness, back pain or unclear problems that had not been resolved elsewhere. - Communication stands out strongly: owners say the team explains each step well, keeps them informed during appointments, and checks before doing anything beyond what has already been discussed. - Several reviewers highlight the clinic’s handling of reactive or fearful dogs, describing a calm, non-judgemental approach with treatment paced around the dog.

Rowe Equine Ltd is primarily focused on horse care in and around Wotton-under-Edge, with urgent call-outs, clinic-based treatment, and support through serious illness and end-of-life decisions. Reviews consistently highlight clear explanations during worrying treatment, fast response in emergencies, and a caring approach from both vets and support staff. One older review also describes the practice examining and treating a cat.

Vets Now Cheltenham is part of the Vets Now out-of-hours emergency network under IVC Evidensia, providing emergency care for small animals when regular practices are closed, including holidays. Recent feedback shows a mixed but broadly positive picture: many owners describe prompt treatment, clear explanations and compassionate handling in urgent situations, while others report long waits when more critical cases take priority. Cost remains a recurring theme, with some owners appreciating upfront discussions and others finding emergency fees very high.

• •Feedback is consistently very positive, with owners describing the team as caring, thorough and effective. - Beth is the main named staff member in written feedback, with praise for fitting patients in despite a busy schedule. - Mobility improvements are the clearest theme: reviewers mention dogs moving more comfortably, staying active, and in one case returning to stairs, jumping and running within a few days.