Rachel Mowbray-Richardson Veterinary Services

- Recent reviews repeatedly mention detailed investigations for dogs with ongoing lameness, back pain or unclear problems that had not been resolved elsewhere. - Communication stands out strongly: owners say the team explains each step well, keeps them informed during appointments, and checks before doing anything beyond what has already been discussed. - Several reviewers highlight the clinic’s handling of reactive or fearful dogs, describing a calm, non-judgemental approach with treatment paced around the dog.

Rachel Mowbray-Richardson Veterinary Services at The Renew Centre is a dog-only rehabilitation and pain-management service focused on investigating ongoing lameness and back problems, and supporting recovery after surgery. Reviews consistently describe thorough, sometimes full-day assessments combining diagnostics such as CT and ultrasound with hands-on treatment. A recurring theme is calm, careful handling of reactive or fearful dogs, with owners kept closely informed throughout.

Services

•Dog-only rehabilitation and pain management, including investigation of ongoing lameness and back issues.
•Post-operative rehabilitation, with reviews including recovery support after Legg-Calvé-Perthes surgery.
•Advanced investigations and imaging, including CT scans and ultrasound.
•Treatments mentioned across the website and reviews include chiropractic treatment, acupuncture, shockwave therapy, hydrotherapy, stem cells and PRP.
•Follow-up care and reassessment, with reviews describing repeat chiropractic appointments and ongoing treatment plans.
•Handling adapted for reactive, nervous or highly strung dogs, with staff adjusting pace, treatment and the environment to the individual dog.

Pricing

No published pricing information is currently available for this clinic.

People

•Rachel: Reviews describe Rachel leading initial assessments, explaining findings clearly, and setting out a plan after long-running unresolved issues. Acupuncture is also mentioned during an assessment.
•Emma: Frequently mentioned for chiropractic treatment and assessment, including gait checks, walk-and-trot assessment, and checking flexibility and range of motion. Reviewers especially praise her calm approach with reactive dogs.
•Carol: Mentioned as helping dogs stay comfortable during visits, keeping them distracted with treats, and sending owners updates during longer procedures such as CT scanning.

Reviews

Google shows 5.0 stars from 79 reviews.

•Recent reviews repeatedly mention detailed investigations for dogs with ongoing lameness, back pain or unclear problems that had not been resolved elsewhere.
•Communication stands out strongly: owners say the team explains each step well, keeps them informed during appointments, and checks before doing anything beyond what has already been discussed.
•Several reviewers highlight the clinic’s handling of reactive or fearful dogs, describing a calm, non-judgemental approach with treatment paced around the dog.
•Owners also describe positive progress after treatment plans involving chiropractic care, acupuncture, shockwave and hydrotherapy, with longer visits and scans said to be very well supported by staff throughout.

Reviews for Rachel Mowbray-Richardson Veterinary Services

Note: Showing the 10 most recent Google reviews out of 79 we track in total. Recent reviews may not be representative of overall sentiment.

Cathie Robins-Talbot

1 month ago

We had a first time visit on the 11th March 2026. From arrival to leaving we were impressed with the levels care given to Belle and us.Th vets and nurses kept us fully informed and involved. Highly recommended

Dolores Palmer

I was quite nervous because of Gypsy being reactive to other dogs but I need not have worried as everything went smoothly. Emma took her time getting to know Gypsy and going at her pace which was great. Emma assessed Gypsy's walk & trot and then check her all over. The actual treatment was really quick. It was lovely to see that Gypsy's back legs could be extended with Gypsy being happy about this. Most often, at the vets and when being massaged Gypsy struggles when they try to extend her back legs, particularly the right so really happy to see this. I also really appreciated Emma explaining what she was assessing & what her treatment was and answering all my questions. Back in 3 weeks to see if Gypsy has managed to maintain full flexibility or if she needs a little bit more treatment.

Shaun LeyfieLd

I thoroughly recommend Renew to anyone, they are an exceptional vets, and will actually take time to explain everything, we have just had hydrotherapy, and they couldn’t be more helpful 🤗

Louise Canty

2 months ago

Alexa Forbes

3 months ago

Thank you so much to the whole team for your beyond 5 star service yesterday for Ink with his CT scan, ultrasound and chiropractic treatment. Everything about his whole experience could not have been handled more gently or considerately. In the 5 and a half hours we were there, we always had at least 1 and often 2 members of staff with us. Carol even sent me a photo of Ink in the CT scan! This was the only time I wasn't with him - I noted there were 4 staff looking after him in the scan. I just cannot thank you enough for everything you've done and look forward to seeing you in 2 weeks for Ink's follow up chiropractic appointment. Obviously Ink can't say thank you personally but he's really bouncy today (we're trying to give him a quiet day!) and is obviously feeling great!

Jo Ollerearnshaw

I was recommended the Renew Centre by many dog owners who have had excellent care through them for their reactive dogs. Although I live in Cornwall I decided to make the mission to go there. I am beyond pleased that we did. From the first contact all staff were incredibly helpful and did the utmost to explain every step. This helped so much to put my mind at ease. Having a reactive dog is always stressful but I was not judged and neither was my dog. They are a wonderful team and I cannot recommend them highly enough. If you are considering going to see them with your dog then do not hesitate. It will be so worth it. Thank you so much to everyone at the renew centre.

Sally Tancock

4 months ago

Bess received the usual wonderful care and attention that Rachel and Emma always offer. She is a very highly strung collie who is fearful of everyone apart from her immediate family. All of the staff are aware of the individual needs of each dog and are calm and sensitive, adapting any handling, the environment and the treatment accordingly.

Sue Reid

The staff were all so friendly and helpful. Indi can be reactive to new things but the staff were not fearful (like my vet) and did what needed to be done. She underwent z lot of tests and treatments and I was kept informed and asked for permission for anything not previously discussed. Indi is already showing great signs of improvement and driving me crazy because I am making her rest and not go crazy in the garden. I hope I don't need their services again, but would not hesitate to use them if I did

Elaine Pennington

7 months ago

My dog Bonnie has been having ongoing hydrotherapy and physiotherapy from an excellent local rehabilitation centre for the past 11 months following her surgery for Legg-Calvé-Perthes disease. All seemed good until a few months ago when both therapists felt that Bonnie had developed a problem in her lumbar region. Both agreed that further investigation was needed and highly recommended the Renew Centre as they have an excellent reputation in the therapy field for their knowledge in this type of medical condition. So, today was Bonnie’s initial assessment with Rachel at the Renew Centre and I’m so glad I decided to do the 2 hour drive to get there. It was so apparent that their entire attention is on your dogs well being, all the staff create a loving safe environment to put your dog at ease and Rachel explains everything in great detail during her assessment. I know that this is just the start of my journey with the Renew Centre but I already feel Bonnie is in very safe experienced hands and feel confident that Bonnie will be receiving the very best treatment. Bonnie was very chilled out following Rachel’s acupuncture today and slept most of the journey back home but I’m sure Bonnie was dreaming of her next Renew visit for her cheesy treats from Carol!