Emergency Vets in Stroud

## Summary Lansdown Veterinary Services Ltd trades as Clockhouse Vets and runs two sites (a veterinary hospital and a veterinary clinic). The clinic data lists it as a veterinary nurse training facility, and the website highlights laparoscopic neutering plus nurse-led clinics (senior, dental and weight). From the latest reviews, owners most often describe: - Fast access when needed (a cat “seen very quickly”; a puppy getting a quick appointment after a dog bite). - Emergency and end-of-life care being handled with clear communication and follow-up touches (one family mentions a condolence card after euthanasia). - A notable downside raised by one reviewer: high charges for repeat/external prescriptions for long-term medication, with specific fees quoted. ## Services - **Laparoscopic neutering** (website). - **Nurse clinics**, including **senior**, **dental**, and **weight** clinics (website). - **Dental procedures** mentioned in reviews: “routine scale and polish” (review). - **Routine add-ons during visits/procedures** mentioned in reviews: nail clipping and ear cleaning (review). - **Urgent/emergency treatment** is referenced by reviewers (e.g., emergency care for a dog; treatment after a puppy was bitten by another dog). Clinic data also lists emergency veterinary services (24/7 or extended hours not specified) (clinic data + reviews). - **Euthanasia support**, with a reviewer describing compassionate handling and a follow-up condolence card (review). - **Pet Health Club® / Pet Health Club® Plus** is promoted for monthly budgeting and includes consultations as part of the “Plus” plan (website). ## Pricing - **Wellness screening:** £60 (website). - **Six-month healthy pet check:** £24.99 (website). - **Prescription charges (as reported by one reviewer):** £40 for the first prescription and £28 for subsequent prescriptions; the same reviewer states they were told only one medication could be prescribed per prescription (review). - **Pet travel discount:** registered clients get **10% off** “trusted pet travel with PetAir” (website). ## People - **Rebecca (vet)** is named in one review: praised for careful assessment of a puppy after a bite and for explaining what to watch for (infection/poor healing) (review). - Multiple reviews mention **reception staff** being friendly and welcoming, and vets being “informative,” including when handling a nervous dog (reviews). ## Reviews **Google rating: 4.6 stars from 340 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Quick appointments and prompt attention are mentioned for both urgent issues (dog bite) and routine concerns (cat seen quickly). - Owners describe clear explanations of aftercare and warning signs to monitor following injuries. - End-of-life care is described as compassionate, with a condolence card sent afterwards. - A pricing concern appears in one negative review focused on the cost structure for prescriptions for long-term medication, with specific fees quoted and frustration about one medication per prescription.

## Summary Bowbridge Veterinary Group describes itself as an **independent** practice established in **1967**. Based on the website and the latest reviews available, it appears set up for **routine care and urgent same‑day problems**, with examples including a **same‑day operation for a cat with a facial abscess** and treatment for a **wild bird (a cygnet) tangled in fishing line**, where a vet and nurse removed line from the beak/tongue and body. Reviews consistently describe **good advice and animal handling**, but there’s also a clear complaint about **rudeness from reception staff**, naming specific individuals; this contrasts with other reviews thanking “all the staff” for kindness. ## Services - **Emergency/urgent care** is listed in the clinic data (24/7 or extended hours), though the website summary provided doesn’t add detail on how this is delivered. - **Same-day assessment and surgery** described in a review for a cat with a **painful facial abscess**, where the vet “done everything… all in one day.” - **Wildlife assistance** described in a review: vet and nurse removed **fishing line embedded/tight** across a cygnet’s beak/tongue and body. - Treating **cats and dogs** is explicitly mentioned in a review (“Dogs and cat”). - Listed in clinic data as a **Veterinary Nurse Training facility**. ## People - **Mr Brand** (role not specified in the review): repeatedly credited for giving “very good advice and care,” by an owner who says they’ve taken pets there “over the years.” - **Reception staff**: one reviewer reports repeated rudeness and names **Liz** and “the blonde woman” (as described by the reviewer), while other reviewers describe staff as kind/helpful—so experiences appear mixed. ## Reviews **Google rating: 4.5 stars from 245 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent problems handled quickly**, including a reported **same-day operation** for a cat with a facial abscess. - **Helpfulness and treatment of animals** comes up repeatedly (owners mention dogs and cats being treated well). - **Long-term client loyalty** is mentioned (“taken all of my pets here over the years”). - **Reception experience is disputed**: one reviewer describes reception staff as “very rude” and says they switched practices, while several others thank staff generally for kindness/help.

## Summary Waterlane Equine Vets is a dedicated equine-only practice founded in 2013 by Dr Tim Watson. It runs a 24/7 ambulatory (call-out) service and is set up for on-site diagnostics, with portable imaging and scoping equipment plus an in-house lab. In the latest reviews, owners describe quick response for urgent call-outs, clear explanations during procedures (including dental work), and practical guidance beyond the immediate issue (for example, advice on weight and worming). One reviewer explicitly highlights it as an independent practice. ## Services - **24/7 ambulatory equine service** (call-outs), with owners mentioning speedy on-call response and emergency visits. - **Diagnostics (mobile equipment):** - Radiography (portable x-ray) - Ultrasonography (ultrasound) - Endoscopy and **gastroscopy** - In-house laboratory facilities - **Dentistry**, with dental treatment specifically mentioned in reviews. - **Class IV laser** (listed by the practice). - **Pre-purchase examinations** (vettings) — also referenced in reviews. - **Injections** (a “specific injection” carried out after another practice couldn’t provide it). - **Export papers** and **repeat prescriptions** (both mentioned by clients). ## People - **Dr Tim Watson (founder)**: mentioned by name in reviews as part of the team clients rely on “day or night.” - **Debbie** (front-of-house/phone contact in reviews): described as patient on the phone, answering lots of questions and explaining how the practice works; also helped arrange an appointment for an injection within a few days. - **Jonathan** (vet, per review): carried out dental treatment; described as explaining things in non-technical language and giving additional advice on weight, worming and general health; handled a difficult horse with a mix of patience and firmness. - **Georgia/Georgie** (vet, per reviews): repeatedly singled out for looking after a pony; in another review, kept the owner updated on arrival time and talked through the injection and expected effects afterward. ## Reviews **4.8 stars from 32 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast help when it’s urgent**, with multiple mentions of speedy on-call response and emergency call-outs. - **Communication that owners can act on**, including step-by-step explanations in plain language during dental treatment and follow-up discussion about what an injection was and how it should help. - **Broader, practical support**, such as advice on weight/worming, help with export paperwork, and sorting repeat prescriptions. - **Positive first-contact experience**, with phone staff described as taking time to answer questions and explain how the practice operates.