Bowbridge Veterinary Group

Bowbridge Veterinary Group describes itself as an independent practice established in 1967. Based on the website and the latest reviews available, it appears set up for routine care and urgent same‑day problems, with examples including a same‑day operation for a cat with a facial abscess and treatment for a wild bird (a cygnet) tangled in fishing line, where a vet and nurse removed line from the beak/tongue and body.

Reviews consistently describe good advice and animal handling, but there’s also a clear complaint about rudeness from reception staff, naming specific individuals; this contrasts with other reviews thanking “all the staff” for kindness.

Services

• •Emergency/urgent care is listed in the clinic data (24/7 or extended hours), though the website summary provided doesn’t add detail on how this is delivered.
• •Same-day assessment and surgery described in a review for a cat with a painful facial abscess, where the vet “done everything… all in one day.”
• •Wildlife assistance described in a review: vet and nurse removed fishing line embedded/tight across a cygnet’s beak/tongue and body.
• •Treating cats and dogs is explicitly mentioned in a review (“Dogs and cat”).
• •Listed in clinic data as a Veterinary Nurse Training facility.

People

• •Mr Brand (role not specified in the review): repeatedly credited for giving “very good advice and care,” by an owner who says they’ve taken pets there “over the years.”
• •Reception staff: one reviewer reports repeated rudeness and names Liz and “the blonde woman” (as described by the reviewer), while other reviewers describe staff as kind/helpful—so experiences appear mixed.

Reviews

Google rating: 4.5 stars from 245 reviews. “”

• •Urgent problems handled quickly, including a reported same-day operation for a cat with a facial abscess.
• •Helpfulness and treatment of animals comes up repeatedly (owners mention dogs and cats being treated well).
• •Long-term client loyalty is mentioned (“taken all of my pets here over the years”).
• •Reception experience is disputed: one reviewer describes reception staff as “very rude” and says they switched practices, while several others thank staff generally for kindness/help.