Specialist Vets in Stroud

## Summary Rachel Mowbray-Richardson Veterinary Services (The Renew Centre) is set up as a dog-only rehabilitation and pain-management centre, with a clear focus on investigating ongoing lameness/back issues and supporting recovery after surgery. Recent reviews describe full-day investigation appointments where owners stay closely involved, including advanced diagnostics (CT scan, ultrasound) alongside hands-on therapies (chiropractic, acupuncture, shockwave). Multiple reviewers also highlight how the team adapts handling and the environment for reactive or fearful dogs—going at the dog’s pace, keeping things calm, and explaining each step. ## Services - Dog rehabilitation and pain management (website). - After-surgery rehabilitation (website; reviews include post-operative rehab following Legg-Calvé-Perthes disease). - Stem cells & PRP (website). - Diagnostic imaging and investigations mentioned in reviews: - CT scan (with staff support throughout the visit). - Ultrasound. - Therapies/treatments mentioned in reviews: - Chiropractic treatment (including follow-up chiropractic appointments). - Acupuncture. - Shockwave treatment. - Physiotherapy and hydrotherapy are referenced as therapies some dogs were receiving elsewhere before coming for further investigation. ## People - **Rachel**: Mentioned as carrying out initial assessments; owners describe detailed explanations during examinations and creating a clear plan of action after prolonged unresolved issues elsewhere. One review notes acupuncture done during an assessment. - **Emma**: Mentioned providing chiropractic treatment and assessments (including gait assessment/walk & trot, and checking range of motion). Reviews describe her taking time with reactive dogs and explaining what she’s assessing and doing. - **Carol**: Mentioned supporting dogs during visits (keeping dogs distracted/comfortable, providing treats), and sharing updates during procedures (including sending a photo during a CT scan). ## Reviews **5.0 stars from 77 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Detailed investigations for lameness/back problems, with owners describing progress after plans involving chiropractic, ultrasound, shockwave, and ongoing physio. - Strong communication: repeated mentions of step-by-step explanations, being kept informed, and being asked permission before anything not already discussed. - Handling reactive/fearful dogs: multiple reviews say staff were calm, non-judgemental, and adjusted pace/handling/environment to the individual dog. - High staff-to-pet support during longer procedures/appointments (e.g., being accompanied most of the time during a 5.5-hour visit; multiple staff present during scanning).

## Summary Lansdown Veterinary Services Ltd trades as Clockhouse Vets and runs two sites (a veterinary hospital and a veterinary clinic). The clinic data lists it as a veterinary nurse training facility, and the website highlights laparoscopic neutering plus nurse-led clinics (senior, dental and weight). From the latest reviews, owners most often describe: - Fast access when needed (a cat “seen very quickly”; a puppy getting a quick appointment after a dog bite). - Emergency and end-of-life care being handled with clear communication and follow-up touches (one family mentions a condolence card after euthanasia). - A notable downside raised by one reviewer: high charges for repeat/external prescriptions for long-term medication, with specific fees quoted. ## Services - **Laparoscopic neutering** (website). - **Nurse clinics**, including **senior**, **dental**, and **weight** clinics (website). - **Dental procedures** mentioned in reviews: “routine scale and polish” (review). - **Routine add-ons during visits/procedures** mentioned in reviews: nail clipping and ear cleaning (review). - **Urgent/emergency treatment** is referenced by reviewers (e.g., emergency care for a dog; treatment after a puppy was bitten by another dog). Clinic data also lists emergency veterinary services (24/7 or extended hours not specified) (clinic data + reviews). - **Euthanasia support**, with a reviewer describing compassionate handling and a follow-up condolence card (review). - **Pet Health Club® / Pet Health Club® Plus** is promoted for monthly budgeting and includes consultations as part of the “Plus” plan (website). ## Pricing - **Wellness screening:** £60 (website). - **Six-month healthy pet check:** £24.99 (website). - **Prescription charges (as reported by one reviewer):** £40 for the first prescription and £28 for subsequent prescriptions; the same reviewer states they were told only one medication could be prescribed per prescription (review). - **Pet travel discount:** registered clients get **10% off** “trusted pet travel with PetAir” (website). ## People - **Rebecca (vet)** is named in one review: praised for careful assessment of a puppy after a bite and for explaining what to watch for (infection/poor healing) (review). - Multiple reviews mention **reception staff** being friendly and welcoming, and vets being “informative,” including when handling a nervous dog (reviews). ## Reviews **Google rating: 4.6 stars from 340 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Quick appointments and prompt attention are mentioned for both urgent issues (dog bite) and routine concerns (cat seen quickly). - Owners describe clear explanations of aftercare and warning signs to monitor following injuries. - End-of-life care is described as compassionate, with a condolence card sent afterwards. - A pricing concern appears in one negative review focused on the cost structure for prescriptions for long-term medication, with specific fees quoted and frustration about one medication per prescription.

## Summary Waterlane Equine Vets is a dedicated equine-only practice founded in 2013 by Dr Tim Watson. It runs a 24/7 ambulatory (call-out) service and is set up for on-site diagnostics, with portable imaging and scoping equipment plus an in-house lab. In the latest reviews, owners describe quick response for urgent call-outs, clear explanations during procedures (including dental work), and practical guidance beyond the immediate issue (for example, advice on weight and worming). One reviewer explicitly highlights it as an independent practice. ## Services - **24/7 ambulatory equine service** (call-outs), with owners mentioning speedy on-call response and emergency visits. - **Diagnostics (mobile equipment):** - Radiography (portable x-ray) - Ultrasonography (ultrasound) - Endoscopy and **gastroscopy** - In-house laboratory facilities - **Dentistry**, with dental treatment specifically mentioned in reviews. - **Class IV laser** (listed by the practice). - **Pre-purchase examinations** (vettings) — also referenced in reviews. - **Injections** (a “specific injection” carried out after another practice couldn’t provide it). - **Export papers** and **repeat prescriptions** (both mentioned by clients). ## People - **Dr Tim Watson (founder)**: mentioned by name in reviews as part of the team clients rely on “day or night.” - **Debbie** (front-of-house/phone contact in reviews): described as patient on the phone, answering lots of questions and explaining how the practice works; also helped arrange an appointment for an injection within a few days. - **Jonathan** (vet, per review): carried out dental treatment; described as explaining things in non-technical language and giving additional advice on weight, worming and general health; handled a difficult horse with a mix of patience and firmness. - **Georgia/Georgie** (vet, per reviews): repeatedly singled out for looking after a pony; in another review, kept the owner updated on arrival time and talked through the injection and expected effects afterward. ## Reviews **4.8 stars from 32 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast help when it’s urgent**, with multiple mentions of speedy on-call response and emergency call-outs. - **Communication that owners can act on**, including step-by-step explanations in plain language during dental treatment and follow-up discussion about what an injection was and how it should help. - **Broader, practical support**, such as advice on weight/worming, help with export paperwork, and sorting repeat prescriptions. - **Positive first-contact experience**, with phone staff described as taking time to answer questions and explain how the practice operates.

## Summary Lansdown Veterinary Services Ltd (referred to by some reviewers as the “Clockhouse” practice) is frequently described as a calmer, less “conveyor belt” style clinic, with multiple examples of staff taking extra time with anxious or first-time pets. Reviewers mention **confidence-building sessions for nervous dogs**, **careful, calm handling on a pet’s first visit**, and a **clean, quiet environment**. One reviewer flags cost as a downside (“expensive but necessary”), while most other recent comments focus on the day-to-day experience being efficient and supportive. ## Services Services and support specifically mentioned by owners include: - **Confidence-building sessions** for nervous/anxious dogs (mentioned by an owner of a rescued terrier who struggled with vet visits). - **Routine vet visits for puppies/kittens and first appointments**, with staff noted as handling first visits carefully and calmly. - **Pet Health Club** membership (a reviewer joined and said the benefits were “worth it,” but no plan details or prices were provided). ## People No individual vets or nurses are named in the information provided, but reviewers repeatedly describe the wider team in practical terms: - **Taking time with anxious pets**, including being “super patient” and helping dogs feel at ease. - **Calm, careful handling on first visits**, with one owner noting the team were mindful it was their dachshund’s first appointment. - **Support for nervous rescues**, including offering confidence-building sessions and being “very supportive.” ## Reviews **Google rating: 4.8 stars from 45 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Multiple owners describe **anxiety-aware handling**, including confidence-building sessions and extra patience with nervous dogs. - Several reviews mention a **calm, clean, quieter-feeling environment**, which owners felt helped pets cope better with appointments. - **Time and attention during appointments** is a recurring point (not feeling rushed or like a “factory/conveyor belt”). - One reviewer raises **cost** as a concern (“expensive but necessary”), contrasting with otherwise very positive feedback.

## Summary Hampton Equine Vets Ltd is an equine-focused practice; the latest reviews repeatedly refer to the team as “Cheltenham Equine,” so the exact branding/group affiliation isn’t clear from the information provided. Based on what owners describe, the clinic appears set up for on-yard medical work and diagnostics (including ulcer scoping) as well as urgent call-outs for problems like colic. Concrete examples owners mention include: - Ulcer scoping performed by named vets (“Becky and Jo”), with pre-visit contact giving “lots of advice and support.” - A colic visit where the vet examined the horse, identified severe findings (twisted gut and tumours), explained options and likely outcomes, and carried out euthanasia when chosen. - Practical management support beyond procedures, such as reviewing a feeding regime and measurement accuracy, and putting an investigation plan in place for abdominal issues. ## Services Services and situations explicitly referenced in the latest reviews include: - **Gastric ulcer scoping** (“scoped for ulcers”), plus follow-up planning when ulcers weren’t found. - **Colic assessment and urgent deterioration management**, including examination and discussion of prognosis/options. - **Euthanasia** (described as being guided carefully through the decision and process). - **Medication supply/collection** (medication “ready and waiting”). - **Nutrition/management advice**, including checking feed measurements and reviewing the feeding regime. - **General equine veterinary care** for multiple horses “different breeds shapes and sizes,” including handling difficult situations and anxious/new owners. ## People Named team members mentioned in reviews: - **Becky** (vet; role inferred from “scoped…by Becky”) and **Jo**: Praised for ulcer scoping with careful handling of a horse with prior traumatic bleeding during a previous scope elsewhere; owners mention proactive contact beforehand with advice/support and keeping the horse “calm and stress free with no physical trauma.” - **Chloe**: Mentioned for a rapid colic call-out, clear explanation of options and likely outcome, and calm guidance through euthanasia, helping the owner feel confident they made the kindest decision. ## Reviews **Google rating: 4.9 stars from 28 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Responsiveness in urgent situations:** one owner describes a quick arrival for mild colic that rapidly worsened, followed by decisive examination and clear explanation of next steps. - **Clear communication and decision support:** owners highlight vets listening to them, discussing financial realities, and laying out options and likely outcomes (including end-of-life decisions). - **Calm, careful handling during procedures:** ulcer scoping is specifically described, including steps taken to reduce stress after a past traumatic scoping experience. - **Practical, non-procedure support:** owners mention feed-regime checks and an investigation plan for abdominal issues. One review explicitly contrasts this with “money making,” saying the plan didn’t feel driven by corporate upselling.