Specialist Vets in Gloucestershire

## Summary Rachel Mowbray-Richardson Veterinary Services (The Renew Centre) is set up as a dog-only rehabilitation and pain-management centre, with a clear focus on investigating ongoing lameness/back issues and supporting recovery after surgery. Recent reviews describe full-day investigation appointments where owners stay closely involved, including advanced diagnostics (CT scan, ultrasound) alongside hands-on therapies (chiropractic, acupuncture, shockwave). Multiple reviewers also highlight how the team adapts handling and the environment for reactive or fearful dogs—going at the dog’s pace, keeping things calm, and explaining each step. ## Services - Dog rehabilitation and pain management (website). - After-surgery rehabilitation (website; reviews include post-operative rehab following Legg-Calvé-Perthes disease). - Stem cells & PRP (website). - Diagnostic imaging and investigations mentioned in reviews: - CT scan (with staff support throughout the visit). - Ultrasound. - Therapies/treatments mentioned in reviews: - Chiropractic treatment (including follow-up chiropractic appointments). - Acupuncture. - Shockwave treatment. - Physiotherapy and hydrotherapy are referenced as therapies some dogs were receiving elsewhere before coming for further investigation. ## People - **Rachel**: Mentioned as carrying out initial assessments; owners describe detailed explanations during examinations and creating a clear plan of action after prolonged unresolved issues elsewhere. One review notes acupuncture done during an assessment. - **Emma**: Mentioned providing chiropractic treatment and assessments (including gait assessment/walk & trot, and checking range of motion). Reviews describe her taking time with reactive dogs and explaining what she’s assessing and doing. - **Carol**: Mentioned supporting dogs during visits (keeping dogs distracted/comfortable, providing treats), and sharing updates during procedures (including sending a photo during a CT scan). ## Reviews **5.0 stars from 77 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Detailed investigations for lameness/back problems, with owners describing progress after plans involving chiropractic, ultrasound, shockwave, and ongoing physio. - Strong communication: repeated mentions of step-by-step explanations, being kept informed, and being asked permission before anything not already discussed. - Handling reactive/fearful dogs: multiple reviews say staff were calm, non-judgemental, and adjusted pace/handling/environment to the individual dog. - High staff-to-pet support during longer procedures/appointments (e.g., being accompanied most of the time during a 5.5-hour visit; multiple staff present during scanning).

## Summary Regency Vets appears to be an independent practice founded by a husband-and-wife vet team (Alex and Olivia, as described by a client). Reviews repeatedly point to continuity of care (owners say they can see the same vet) and unhurried appointments, including one report of an hour-long cat consultation with a thorough examination. Owners also describe clear explanations of procedures and costs before treatment, and several mention calmer, confidence-building handling for nervous pets (for example, getting down to the dog’s level to help them settle). Surgery is specifically referenced through spays, with multiple clients describing reassurance throughout booking, drop-off and collection. ## Services Services and situations specifically mentioned in the available information include: - **General consultations and examinations**, including a “very thorough” cat exam and owners saying appointments aren’t rushed. - **Surgery**: spaying is mentioned in multiple reviews. - **Treatment of minor injuries/issues**, with examples including a **broken dew claw** and an **eye issue**. - **Repeat prescriptions** and **advice** when needed (including when an owner was away). - **Pet plan** membership (mentioned by a reviewer; inclusions and pricing not specified). - **Support for nervous pets**, including encouragement to bring pets in regularly to make visits less scary. - **On-site facilities noted by clients**: kennels are referenced, and a “large scale” is mentioned by one reviewer. ## People - **Alex (vet)**: described as explaining things “really well and clear,” being patient with questions, and doing a “very good job” with a procedure. Another reviewer notes Alex (with Millie and Craig) “go the extra mile.” - **Olivia (vet)**: repeatedly described handling pets gently and providing reassurance; one owner reports she spent an hour with them and their cats for a thorough examination. Another review notes Olivia helped put both pet and owner at ease during an assessment. - **Molly (reception/admin, role implied by reviews)**: mentioned taking details over the phone, and being someone dogs enjoy seeing when they arrive. - **Craig (front-of-house/reception, role implied by reviews)**: described as greeting clients warmly; also mentioned positively by name by multiple owners. - **Millie (staff, role not specified in reviews)**: mentioned as kind and going the extra mile. - **Reception/admin team (group)**: frequently credited for being welcoming and for strong communication, including during booking and around procedures. ## Reviews **Google rating: 5 stars from 111 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Continuity and time in appointments:** owners say they can see the same vet and are “never rushed,” including a report of a full hour spent on a cat consultation. - **Clear explanations and reassurance around procedures:** multiple reviews mention being guided through treatment options over time, with procedure and costs explained beforehand and anxiety reduced during spay bookings. - **Handling and environment that helps nervous pets:** examples include staff getting down to floor level to greet a nervous dog, and encouraging regular “real” visits so pets find it less scary. - **Range of cases handled:** owners reference spays, a broken dew claw, an eye issue, and ongoing “varied treatments.” - **Trust and motives:** a few reviewers explicitly say decisions felt focused on what’s best for the pet rather than profit.

## Summary Stonehouse Veterinary Practice describes itself as an **independent** clinic and a **veterinary nurse training facility**. Based on its website and recent reviews, it appears set up for both routine care and more complex medical/surgical cases, with diagnostics and inpatient support on site. Decision-relevant specifics owners mention include: - **Same-day appointment offered** for a very unwell cat, with the reviewer noting it was **without an added emergency higher rate**. - **Imaging and lab work used to reach diagnoses** (X-rays, ultrasound and lab results are explicitly described in reviews). - **In-house treatment/hospital care** is referenced (e.g., a severely ill dog improving after “a couple days of in-house treatment” and ongoing medication to keep a cancer in remission). - **End-of-life support including a home visit** is described, including practical help such as **washing the dog’s blankets** and helping the family create keepsakes. ## Services From the clinic website: - Consultations - Vaccinations - Dentistry - X-ray - Ultrasound - Laboratory testing - Hospitalisation - Soft tissue surgery - Orthopaedic surgery From the latest reviews available to us (examples of care owners describe): - Work-ups for significant illness using **ultrasound, X-ray and lab tests** - **In-house treatment** over multiple days for a seriously unwell dog - Ongoing medical management for chronic/serious disease (e.g., **lifelong medication** to maintain remission in a dog with multiple myeloma) - **Supportive care** for kidney disease (a “drip” is mentioned) - **Home euthanasia** is described in one review Emergency/out-of-hours (from the clinic website): - Out-of-hours emergency care is provided **in partnership with Chelvets**, with emergencies outside normal opening times **redirected to Wood Veterinary Hospital**. ## People Named on the clinic website: - Vets: **Dan, Pablo, Imola, Nicki, Jyoti** Named in recent reviews (with what owners specifically describe): - **Dan / Daniel (vet)**: mentioned in cases involving thorough investigation and diagnostics; one owner credits him with questioning a previous assumption and using imaging to find the underlying problem. - **Pablo (vet)**: repeatedly credited with managing serious illness, including a rare cancer diagnosis (multiple myeloma) and ongoing treatment; also described as providing end-of-life support with a home visit. - **Reception and nurses**: one reviewer specifically calls out reception and nurses as “excellent” alongside the clinical care. ## Reviews **Google rating: 5 stars from 99 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Handling of anxious or fearful pets is mentioned directly (including a dog “absolutely terrified” of vets). - Multiple reviewers describe **thorough examinations** and **clear communication**, including working through possible causes rather than settling for a quick assumption. - Several accounts involve **serious or complex illness** (e.g., multiple myeloma, congenital kidney disease, severe weight loss), with owners reporting rapid stabilisation after treatment and ongoing management plans. - Practical details appear in reviews: **same-day appointments**, use of **ultrasound/X-ray/labs**, and **home euthanasia** with additional family support (e.g., washing blankets, creating memories). - One reviewer explicitly values what they saw as **not giving unnecessary medication or inaccurate advice**, and another mentions a **treatment plan described as “nicely priced”** (no specific prices are provided).

## Summary The Renew Centre is a dedicated rehabilitation centre for dogs (rather than a general veterinary practice). Based on its website and reviews, it appears set up for complex musculoskeletal and pain cases—covering older dogs with arthritis, sports dogs, post-surgery rehabilitation, and pain management—with on-site investigations and multiple therapy options. Recent reviewers describe full-day workups that can include CT scan and ultrasound alongside treatments such as chiropractic, acupuncture and shockwave, with staff staying with the dog for long appointments and explaining each step as they go. Reactive or anxious dogs are repeatedly mentioned, with owners noting unhurried handling and adjustments to the environment and approach to keep dogs settled. ## Services - Dog rehabilitation centre (dogs only). - Pain management and rehabilitation themes listed on the clinic website: - “Golden Oldies & Arthritis” - “Sports dogs” - “After surgery rehabilitation” - “Young dogs” - “Stem cells & PRP” - Diagnostics and procedures mentioned in recent reviews: - CT scan (including staff remaining with the dog and sharing a photo during the scan) - Ultrasound - Gait assessment (walk and trot) and full physical assessments - Therapies/treatments mentioned in reviews: - Chiropractic treatment - Physiotherapy (ongoing plans referenced) - Acupuncture - Shockwave treatment - Follow-up/ongoing care mentioned: - Scheduled follow-up chiropractic appointment (e.g., “in 2 weeks”) - Ongoing treatment plans including further chiropractic and physio ## People - **Rachel**: Named repeatedly as leading assessments; owners mention detailed explanations during examinations/assessments and leaving with a clear plan of action after the visit. Also mentioned providing acupuncture during an initial assessment. - **Emma**: Mentioned for chiropractic treatment and taking time with reactive/nervous dogs—going “at her pace,” explaining what she was assessing, and answering questions. - **Carol**: Mentioned staying involved throughout visits (including keeping dogs comfortably distracted), sending a photo during a CT scan, and providing treats to help dogs relax. ## Reviews **Google rating: 5.0 stars from 77 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Owners describe **thorough investigations paired with rehab treatments** (examples include CT + ultrasound followed by chiropractic; ultrasound alongside shockwave; assessment followed by acupuncture). - **Communication and consent** are frequently highlighted: step-by-step explanations during assessments and being asked permission for anything “not previously discussed.” - Multiple reviews focus on **reactive or anxious dogs**, with examples of staff not judging, taking time to build trust, and adapting handling/environment to the individual dog. - Several owners report a **clear improvement after treatment** (e.g., dogs “back to normal” after a few visits; “great signs of improvement”; “made a huge difference” after chiropractic and ongoing therapy).

## Summary Hook Norton Veterinary Group (HNVG Ltd) describes itself as an **independent** veterinary practice offering care for **small animals, horses, and farm animals**, with a **24-hour emergency service provided by their own vets** (per their website). In the latest written reviews available to us, owners most often mention **being seen the same day for an unwell dog**, **thorough checks on a “problematic” puppy**, and **practical advice and gentle handling from a veterinary nurse**. A couple of reviewers also explicitly note they didn’t feel pressured on costs (phrased as “no ripping off”). ## Services Based on the clinic’s website summary and what reviewers mention: - **Small animal veterinary services** (cats and dogs are specifically referenced in reviews). - **Equine veterinary services** (a pony is specifically referenced in reviews). - **Farm veterinary services** (listed on the website). - **24-hour emergency care** provided by the practice’s **own vets** (website statement). - **Urgent/same-day appointments** are mentioned in a review for an ill dog being seen the same day. ## People - **Veterinary nurse (name not provided):** described as “exceptional,” giving **good advice** and handling two pets with **care and consideration**. - **Veterinary surgeon/vet (name not provided):** one owner says the vet has been “amazing” with their **problematic puppy**, and that the vet **thoroughly checks him over**. ## Reviews **4.9 stars from 49 reviews.** Themes below are drawn from the latest written reviews available to us. - **Responsiveness for urgent illness:** one reviewer reports their dog became ill and the practice **saw her the same day**. - **Support in difficult situations:** a reviewer says the team was there for them in “the most difficult of moments.” - **Handling and advice:** a veterinary nurse is praised for **clear advice** and **careful handling**. - **Thorough consultations:** one owner highlights that their puppy is **thoroughly checked over**. - **Cost concerns addressed (from owner perspective):** one reviewer explicitly says they felt there was **no “ripping off.”**