
Vale Vets & Referrals is set up to handle both routine pet care and more complex referral work, with emergency veterinary services and inpatient care mentioned in reviews. It’s an RCVS Cat Friendly Clinic, and also listed as a veterinary nurse training facility.
Owners describe detailed communication during serious cases, including a surgeon phoning three times after an operation (cancer referral) and daily photo/text/phone updates while a dog was hospitalised after a road-traffic accident. Reviews also mention same-day surgery for a cat with suspected Legg-Calvé-Perthes disease, plus multi-day inpatient treatment after a large Metacam ingestion.
Services and capabilities mentioned across the website summary and reviews include
Named team members mentioned in reviews
Reception staff are repeatedly mentioned as welcoming and helpful, including support both in person and by phone.
Google rating: 4.3 stars from 83 reviews. “”
Note: Showing the 5 most recent Google reviews out of 83 we track in total. Recent reviews may not be representative of overall sentiment.
a month ago
2 months ago
Super kind and accommodating staff, they clearly care for and love animals which is the most important quality of a vet in my opinion , ready to help at all times of day couldn’t recommend enough
7 months ago
Great place and really helpful and clear when dealing with what can be very difficult and sometimes upsetting times
9 months ago
Very good. The staff are very friendly. Highly recommend
10 months ago
We got reffered to vale vets as our dog had cancer. From start to finish Vale vets were exceptionally professional explaining exactly what would happen and answering every question and nothing was too much trouble. The surgeon phoned 3 times to check how our dog had settled. Would highly recommend to anyone with a pet to come here.
7 months ago
We got reffered to vale vets as our dog had cancer. From start to finish Vale vets were exceptionally professional explaining exactly what would happen and answering every question and nothing was too much trouble. The surgeon phoned 3 times to check how our dog had settled. Would highly recommend to anyone with a pet to come here.
2 years ago
Our British Shorthair, Vince, was referred to Vales after suspected leg perthes leaving him limping and in a lot of pain. Dr Dave had us in for a referral appointment, and was able to operate the same day on our precious boy. Dr Dave was very informative, kind and reassuring and performed an amazing surgery. Vince stayed overnight after his op and was very well cared for. He came home feeling a little sorry for himself, but has gone on to make a fantastic recovery with the neatest scar I’ve ever seen - he’s back to the cheeky monkey cat he was before his illness. The reception staff were polite, welcoming, and always very helpful, both in person and on the phone. We’re really pleased with Vince’s recovery and want to say a huge thank you to all the staff at Vales who have helped our little 2 year old kitty get his mojo back.
2 years ago
Amazing service from Vale Vets. Our young dog (Enfys) was here after ingesting a huge overdose of Metacam whilst been looked after by our dog sitter when we were on holiday in Cyprus. She was her for 7 days as a in patient. Phil from Vale was incredible, he kept us informed and did everything he could for Enfys. We didn’t think she would survive but with the fantastic care from all the team, Enfys is still with us. We just can’t thank the team enough, not just for Enfys’ care but for the care and consideration they gave us too. Thank you to all the team and we would highly recommend.
2 years ago
My Staffy was referred here from my local vets. Travelled an hour and a half to get there and can’t recommend the place enough. My boy saw Lucie who was amazing from start to finish. The reception staff were also very friendly and helpful. Unfortunately our dog was diagnosed terminal after a short but agressive illness. The care he recieved from Lucie and the nurses there was outstanding. Every concern I had was listened to and Odin was made to feel very comfortable there. My boy has since passed however I wouldn’t change a thing about his care. Thankyou Vale Referrals.
4 years ago
I can't speak highly enough of the care and loving attention given to our puppy Rufus after he was involved in a RTA and broke his leg. Sara sent me photographs, text updates and phoned me each day he was in. The surgeon Michal Vlasin is undoubtedly very skilled and also took time in his busy schedule to call me and explain what was happening. The post operative handover was comprehensive and backed up with written instructions. The overnight staff also sent me a text to tell me how he was settling... it was an all round amazing service and helped massively with the trauma of a damaged puppy! Thank you all so very much and a bit woof of thanks from Rufus!
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Lower Wick, Dursley GL11 6DD, UK
