
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Vale Vets & Referrals, located in Dursley, is a well-regarded veterinary clinic offering a range of services, including specialized referrals and emergency care, alongside a veterinary nurse training facility. The clinic has an overall Google rating of 4.3 stars from 81 reviews, reflecting a generally positive client experience.
The clinic has received high praise for its professional staff and the compassionate care they provide. Several reviews highlight the exceptional service and attention to detail, particularly in complex cases requiring surgery or intensive care. For instance, Steven Bartlett commended the clinic for their handling of his dog's cancer treatment, noting the professionalism and communication of the staff. Similarly, Penny-Jane Bourne expressed gratitude for Dr. Dave's skillful surgery on her cat, Vince, and the supportive follow-up care.
The clinic's team, including notable individuals such as Phil and Lucie, is frequently mentioned for their dedication and expertise. Lucia Snudden's review emphasizes the life-saving care provided to her dog, Enfys, and the continuous communication that offered her peace of mind. Sue Foxall also highlighted the compassionate support her terminally ill Staffy received, emphasizing Lucie and the nursing staff's outstanding care.
Moreover, Diana Crockett's review of her puppy Rufus's treatment following a road traffic accident underscores the staff's commitment to detailed post-operative care and communication. This consistent positive feedback, particularly from those who have experienced their pets' significant medical challenges, indicates the clinic's strong reputation for quality veterinary care.
While the overall Google rating is slightly below the excellent threshold, the written reviews suggest a clinic that is highly valued by its clients for both the quality of care and customer service.
24/7 emergency care available
Veterinary nurse training provided
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