
Vets in Dursley, Gloucestershire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
HeartVets, located in Dursley, is a highly rated veterinary clinic specializing in comprehensive animal care. With an impressive rating of 4.6 stars from 623 reviews, HeartVets stands out as a trusted provider in the community. The clinic's reputation for exceptional service is further emphasized by numerous written reviews praising the professionalism and compassion of its staff.
One review highlights the exemplary service provided by the oncology team, specifically mentioning Fiona and Julia, who went above and beyond to ensure the comfort and well-being of a particularly anxious dog. Their empathetic approach and clear communication were particularly appreciated, reflecting the clinic's commitment to patient and owner care.
Another review commends the seamless and supportive experience during a dog's recovery from surgery, with Anastasia the vet and the reception team receiving special thanks for their prompt and reassuring care. The clinic's efficient handling of insurance processes also received positive remarks, reducing stress for pet owners during challenging times.
HeartVets is also praised for its responsive and life-saving intervention in a case of sudden liver failure, where the staff's quick action, accurate cost estimation, and ongoing support played a crucial role in the dog's recovery. This level of dedication and continued support to both the pet and their owners showcases HeartVets as a reliable partner in pet health.
Overall, HeartVets in Dursley is highly recommended for its exceptional veterinary care, professional staff, and compassionate approach, making it a trusted choice for pet owners.
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