Lansdown Veterinary Services Ltd

Lansdown Veterinary Services Ltd (referred to by some reviewers as the “Clockhouse” practice) is frequently described as a calmer, less “conveyor belt” style clinic, with multiple examples of staff taking extra time with anxious or first-time pets. Reviewers mention confidence-building sessions for nervous dogs, careful, calm handling on a pet’s first visit, and a clean, quiet environment. One reviewer flags cost as a downside (“expensive but necessary”), while most other recent comments focus on the day-to-day experience being efficient and supportive.

Services

Services and support specifically mentioned by owners include

• •Confidence-building sessions for nervous/anxious dogs (mentioned by an owner of a rescued terrier who struggled with vet visits).
• •Routine vet visits for puppies/kittens and first appointments, with staff noted as handling first visits carefully and calmly.
• •Pet Health Club membership (a reviewer joined and said the benefits were “worth it,” but no plan details or prices were provided).

People

No individual vets or nurses are named in the information provided, but reviewers repeatedly describe the wider team in practical terms

• •Taking time with anxious pets, including being “super patient” and helping dogs feel at ease.
• •Calm, careful handling on first visits, with one owner noting the team were mindful it was their dachshund’s first appointment.
• •Support for nervous rescues, including offering confidence-building sessions and being “very supportive.”

Reviews

Google rating: 4.8 stars from 45 reviews.

• •Multiple owners describe anxiety-aware handling, including confidence-building sessions and extra patience with nervous dogs.
• •Several reviews mention a calm, clean, quieter-feeling environment, which owners felt helped pets cope better with appointments.
• •Time and attention during appointments is a recurring point (not feeling rushed or like a “factory/conveyor belt”).
• •One reviewer raises cost as a concern (“expensive but necessary”), contrasting with otherwise very positive feedback.