Lansdown Veterinary Services Ltd

Lansdown Veterinary Services Ltd trades as Clockhouse Vets and runs two sites (a veterinary hospital and a veterinary clinic). The clinic data lists it as a veterinary nurse training facility, and the website highlights laparoscopic neutering plus nurse-led clinics (senior, dental and weight).

From the latest reviews, owners most often describe

• •Fast access when needed (a cat “seen very quickly”; a puppy getting a quick appointment after a dog bite).
• •Emergency and end-of-life care being handled with clear communication and follow-up touches (one family mentions a condolence card after euthanasia).
• •A notable downside raised by one reviewer: high charges for repeat/external prescriptions for long-term medication, with specific fees quoted.

Services

• •Laparoscopic neutering (website).
• •Nurse clinics, including senior, dental, and weight clinics (website).
• •Dental procedures mentioned in reviews: “routine scale and polish” (review).
• •Routine add-ons during visits/procedures mentioned in reviews: nail clipping and ear cleaning (review).
• •Urgent/emergency treatment is referenced by reviewers (e.g., emergency care for a dog; treatment after a puppy was bitten by another dog). Clinic data also lists emergency veterinary services (24/7 or extended hours not specified) (clinic data + reviews).
• •Euthanasia support, with a reviewer describing compassionate handling and a follow-up condolence card (review).
• •Pet Health Club® / Pet Health Club® Plus is promoted for monthly budgeting and includes consultations as part of the “Plus” plan (website).

Pricing

• •Wellness screening: £60 (website).
• •Six-month healthy pet check: £24.99 (website).
• •Prescription charges (as reported by one reviewer): £40 for the first prescription and £28 for subsequent prescriptions; the same reviewer states they were told only one medication could be prescribed per prescription (review).
• •Pet travel discount: registered clients get 10% off “trusted pet travel with PetAir” (website).

People

• •Rebecca (vet) is named in one review: praised for careful assessment of a puppy after a bite and for explaining what to watch for (infection/poor healing) (review).
• •Multiple reviews mention reception staff being friendly and welcoming, and vets being “informative,” including when handling a nervous dog (reviews).

Reviews

Google rating: 4.6 stars from 340 reviews.

• •Quick appointments and prompt attention are mentioned for both urgent issues (dog bite) and routine concerns (cat seen quickly).
• •Owners describe clear explanations of aftercare and warning signs to monitor following injuries.
• •End-of-life care is described as compassionate, with a condolence card sent afterwards.
• •A pricing concern appears in one negative review focused on the cost structure for prescriptions for long-term medication, with specific fees quoted and frustration about one medication per prescription.