Emergency Vets in Cinderford

## Summary Sundean Veterinary Clinic operates as part of the **Sundean Vet Group** and promotes a **Pet Health Club® Plus plan** (with consultations included), alongside options like **Video Vet**, **home visits**, and **out-of-hours** care (as stated on its website). It’s also listed as a **veterinary nurse training facility**. From the latest reviews, owners most often describe: - **Support around end-of-life care**, including a vet and team being “very compassionate” during euthanasia and **sending paw prints** afterwards. - A **“call anytime” approach to questions**, with one owner saying the team rang back and never made them feel silly for calling with concerns. - A generally smooth first-visit experience for new pets, with friendly vets and staff mentioned. One recent reviewer strongly disagrees with the positive experiences, alleging the practice is mainly focused on taking money rather than welfare. ## Services Based on the website summary and review details, the clinic mentions or is described as providing: - **Routine consultations** (also referenced as included with the Pet Health Club® Plus plan) - **Health screening / wellness screening** (explicitly promoted on the website) - **Six-month “healthy pet check”** (promoted on the website) - **Out-of-hours care** (mentioned on the website) - **Emergency veterinary services** (listed in structured clinic data) - **Home visits** (mentioned on the website) - **Video Vet** (mentioned on the website) - **Euthanasia / end-of-life care** (described in reviews, including keepsake paw prints) - **Support/resources around pet insurance** (website references guides to insurance and claims) - **Pet travel support offer** via a third party (website states registered clients can get a discount with “PetAir”) ## Pricing Only prices and explicit offers stated on the website are included: - **Wellness screening:** **£60** - **Six-month healthy pet check:** **£24.99** - **Pet travel:** Registered clients get **10% off** “trusted pet travel with PetAir” - **Pet Health Club® Plus:** Consultations are **included** (price not stated) ## People - **Sam (vet)** is named in one review; the owner describes Sam as “thoughtful and caring,” and also praises the wider nursing/support team for a friendly atmosphere. - Multiple reviews refer to **staff professionalism and compassion**, particularly during a pet’s euthanasia, with one owner highlighting the clinic **sending paw prints** to their family afterwards. - Communication is singled out in one review: staff **returned calls** and encouraged the owner to **call anytime** with concerns. ## Reviews **Google rating: 4.7 stars from 166 reviews** **Themes below are drawn from the latest written reviews available to us.** - Several owners describe **kind, compassionate handling of difficult appointments**, including euthanasia and a paw-print keepsake sent afterwards. - Owners frequently mention **friendly, professional staff** and pets improving after treatment (“she’s much better now”). - One owner highlights **reassuring communication**, saying the team called back and encouraged them to ring whenever worried. - A minority view conflicts sharply: one recent reviewer says they **would not trust the practice** and felt it was motivated by money rather than animal welfare.