Dog & Cat Vets in Gloucestershire

- Communication and aftercare: owners describe being kept updated during procedures (including dental work) and receiving clear explanations of what was done and how to manage care at home. - Compassion in end-of-life care: multiple...

- Communication and aftercare: owners describe being kept updated during procedures (including dental work) and receiving clear explanations of what was done and how to manage care at home. - Compassion in end-of-life care: multiple comments highlight kindness during euthanasia appointments and being given time to say goodbye. - Support in urgent situations: an accident case (cat hit by a car) mentions attentive care focused on comfort and recovery, plus the clinic handling insurance paperwork.

Woodlands Veterinary Clinic in Gloucester has a 4.8★ Google rating from 59 reviews. Feedback commonly mentions friendly reception staff, kind and informative vets, prompt help when needed, and clean, modern premises. There are also some...

Woodlands Veterinary Clinic in Gloucester has a 4.8★ Google rating from 59 reviews. Feedback commonly mentions friendly reception staff, kind and informative vets, prompt help when needed, and clean, modern premises. There are also some less positive comments about appointment availability, being redirected to another branch, and charges linked to a pet plan.

- Warm, consistent routine care: clients describe returning for annual boosters over several years and say they would not want to switch practices. - Helpful and thorough treatment: review examples include a gastrointestinal investigation...

- Warm, consistent routine care: clients describe returning for annual boosters over several years and say they would not want to switch practices. - Helpful and thorough treatment: review examples include a gastrointestinal investigation with examination and blood tests, and successful treatment of a badly infected eye. - Flexible, practical service: owners say the team makes an effort to offer appointment times that fit around busy work schedules.

- Emergency care is praised in some accounts: one owner says their beagle was treated urgently on a Sunday, kept overnight, diagnosed, and given extensive notes for their own vet; another says the practice saved their Great Dane's life. -...

- Emergency care is praised in some accounts: one owner says their beagle was treated urgently on a Sunday, kept overnight, diagnosed, and given extensive notes for their own vet; another says the practice saved their Great Dane's life. - Dr Ken Gradwell is a major positive theme: several reviews praise his calm manner, thorough examinations, and personal follow-up, including a phone call to discuss a dog's prognosis. - Communication is the main source of complaints: recent negative reviews mention being spoken to rudely, talked over, feeling dismissed, and one dispute around records and being removed from the practice list.

- Reviews repeatedly praise the team’s professional, friendly, and caring manner, with several clients saying staff are kind, understanding, and easy to trust. - Cleanliness is a consistent positive theme, with the practice described as...

- Reviews repeatedly praise the team’s professional, friendly, and caring manner, with several clients saying staff are kind, understanding, and easy to trust. - Cleanliness is a consistent positive theme, with the practice described as “sparkly clean” and well presented. - Clients mention clear communication about treatment choices and costs, with one reviewer appreciating that there were no unexpected charges.

- Recent reviews repeatedly mention detailed investigations for dogs with ongoing lameness, back pain or unclear problems that had not been resolved elsewhere. - Communication stands out strongly: owners say the team explains each step...

- Recent reviews repeatedly mention detailed investigations for dogs with ongoing lameness, back pain or unclear problems that had not been resolved elsewhere. - Communication stands out strongly: owners say the team explains each step well, keeps them informed during appointments, and checks before doing anything beyond what has already been discussed. - Several reviewers highlight the clinic’s handling of reactive or fearful dogs, describing a calm, non-judgemental approach with treatment paced around the dog.

Vets Now Cheltenham is part of the Vets Now out-of-hours emergency network under IVC Evidensia, providing emergency care for small animals when regular practices are closed, including holidays. Recent feedback shows a mixed but broadly...

Vets Now Cheltenham is part of the Vets Now out-of-hours emergency network under IVC Evidensia, providing emergency care for small animals when regular practices are closed, including holidays. Recent feedback shows a mixed but broadly positive picture: many owners describe prompt treatment, clear explanations and compassionate handling in urgent situations, while others report long waits when more critical cases take priority. Cost remains a recurring theme, with some owners appreciating upfront discussions and others finding emergency fees very high.

- Feedback is consistently very positive, with owners describing the team as caring, thorough and effective. - Beth is the main named staff member in written feedback, with praise for fitting patients in despite a busy schedule. - Mobility...

- Feedback is consistently very positive, with owners describing the team as caring, thorough and effective. - Beth is the main named staff member in written feedback, with praise for fitting patients in despite a busy schedule. - Mobility improvements are the clearest theme: reviewers mention dogs moving more comfortably, staying active, and in one case returning to stairs, jumping and running within a few days.

- Many recent reviewers describe the staff as welcoming, friendly and helpful. - Positive comments highlight quick appointments, prompt urgent care and professional treatment for cats and dogs. - Compassion during difficult visits stands...

- Many recent reviewers describe the staff as welcoming, friendly and helpful. - Positive comments highlight quick appointments, prompt urgent care and professional treatment for cats and dogs. - Compassion during difficult visits stands out, including sensitive handling of euthanasia and thoughtful follow-up afterwards.

- Reviews centre heavily on orthopaedic surgery and recovery, including TPLO procedures, revision surgery for a badly fractured elbow, luxating patella surgery, and fracture repair in cats. - A consistent theme is responsive aftercare,...

- Reviews centre heavily on orthopaedic surgery and recovery, including TPLO procedures, revision surgery for a badly fractured elbow, luxating patella surgery, and fracture repair in cats. - A consistent theme is responsive aftercare, with several owners saying Bruce, Helen or the team replied to worries after surgery late at night or in the middle of the night. - Owners also mention a calm, quiet setting, which seems to help nervous pets feel more settled.