Dog & Cat Vets in Cirencester

## Summary Cirencester Vets4Pets Ltd describes itself as a **locally owned Vets4Pets practice** with a **modern, well‑equipped setup** and some **advanced services (including orthopaedics and ophthalmology)**; it also states it **accepts referrals from other veterinary practices**. On the review side, recent owners repeatedly describe **fast handling of urgent problems** (for example, a dog hit by a car being **seen within minutes** and checked thoroughly) and notably detailed **end‑of‑life support** (being talked through what would happen, private time to say goodbye, plus keepsakes like paw prints and a sympathy card). Concrete specifics supported by the inputs include: - **Emergency assessment described as rapid** (one dog “seen within minutes” after a car accident, then discharged within a couple of hours after being checked over). - **Bereavement support described in detail** (ashes returned in a wooden casket, paw prints and a lock of fur provided, sympathy card signed by the team). - **Advanced procedures and diagnostics listed on the website** (e.g., cruciate surgery, fracture repair, dental X‑ray, ultrasound; ophthalmology diagnosis/treatment). - **Out-of-hours emergency care** is stated to be provided via **Eastcott Veterinary Hospital** (as the named arrangement on the website). ## Services Services and capabilities explicitly listed on the website include: - **Advanced/clinical services** - **Orthopaedics**, including **cruciate surgery**, **fracture repair**, and **arthroscopy** (also mentions conditions like patella/kneecap problems and elbow dysplasia). - **Ophthalmology**, including diagnostic and surgical care for eye conditions; includes **Tonopen eye pressure testing**. - **Ultrasound** scanning (in-practice). - **Diagnostics & monitoring** - **Digital X‑ray**, **dental X‑ray** - **In‑house laboratory** testing (haematology, biochemistry, electrolytes) - **Blood pressure monitoring** - **Hospital facilities (listed)** - **Operating theatre**, **hospital ward**, **isolation unit**, **oxygen chamber** - **Routine & supportive care (listed)** - **Microchipping** - **Nurse clinics** and **weight clinic** - **Nutritional advice** - **Behaviourist** (listed) - **Bereavement support** (listed and also described in reviews) - **Prescriptions/medication** - **Pet passport / animal health certificate** - **Home visits** - **Rabbit medicine and testing**; **small mammal medicine and surgery** - **Puppy parties** and **educational workshops** - **Facilities/pet flow** - **Separate cat & dog waiting areas**, and **separated dog & cat wards** (plus isolation units) **Emergency / out-of-hours (as stated):** - The website says **out-of-hours emergency care is available at Eastcott Veterinary Hospital**. Examples from reviews of what was actually treated: - **Urgent trauma check** after a dog was hit by a car (thorough exam; bruising/sore belly noted). - **Ear problems/itching** in a dog (seen while the owner was travelling). ## People Named team members mentioned in the latest reviews: - **Dr. Martina (vet)**: repeatedly credited as a standout clinician by one reviewer (“best vet we have ever had”); also specifically mentioned for **clear explanations during euthanasia** and giving the family time and space to say goodbye. - **Mikaela (vet)**: mentioned in an urgent visit after a car accident; described as compassionate and helpful while the owners were in shock, with the dog assessed quickly and thoroughly. - **Cindy and Jess**: mentioned for dealing **thoroughly** with an emergency visit that resulted in the dog being discharged within a couple of hours. ## Reviews **Google rating: 4.8 stars from 213 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Speed and triage in urgent situations:** multiple accounts of urgent help, including being **seen within minutes** after a car accident and another emergency visit ending with discharge within a couple of hours. - **Clear communication during difficult decisions:** one detailed review describes the vet **explaining exactly what would happen** during euthanasia and allowing private time to say goodbye. - **Bereavement aftercare and personal touches:** owners mention **ashes returned in a wooden casket**, **paw prints and a lock of fur**, and a **sympathy card signed by the team**. - **Continuity across the Vets4Pets network:** one reviewer notes that being a member elsewhere made transferring details straightforward when they needed an appointment while travelling.

## Summary Cotswold Vets describes itself as “friendly and family run” and notes **same-day diagnostics** on its website, with **out-of-hours care redirected to Eastcott Vets**. Reviews strongly echo a practice geared toward **routine check-ups and surgical work**, including **dental procedures** and larger operations. Several owners mention **thorough appointments** (one describing a first consult lasting **around 40 minutes** with multiple checks) and smooth handling of **admin issues** even when not booked with a specific vet. One recent 1-star review raises concerns about the **sequence of dental/tumour investigations** and a dispute about **£200 cremation fees**, which conflicts with the largely positive experiences reported by others. ## Services - **Same-day diagnostics** (website). - **Surgery** mentioned repeatedly in reviews (including “amazing surgery,” “two large operations,” and an “op” for a guinea pig). - **Dental work** referenced in a detailed review (teeth removed; later discussion of removing all teeth; biopsy/testing mentioned). - **Check-ups** (owners mention simple check-ups and regular check-ups during treatment). - **Out-of-hours arrangements:** the website says that out of hours, clients should call **Eastcott Vets**. ## Pricing - One reviewer reports a small-animal operation where the **final cost was under the quote** (no amounts given). - One reviewer describes a dispute involving **£200 cremation fees**. ## People - **Ben** (vet, per reviews): repeatedly singled out for **knowledge and thoroughness**, including a first appointment described as **~40 minutes** with “so many checks,” and being the surgeon for “two large operations” on a dog. In a negative review, Ben is also the point of contact for email/phone discussions about the treatment process and payment dispute. - **Anna**: named alongside Ben as part of the team providing “care and attention” to a dog. - **Ruth**: thanked for “amazing care and treatment” of a cat and for being “caring and supportive” through an end-of-life outcome. - **Reception/nurses/vets**: one guinea pig owner specifically praises reception, nurses, and vets for an operation that was “in and out,” and another review notes staff helping sort **administrative issues**. ## Reviews **4.9 stars from 151 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough consults and clear explanations:** one owner highlights a long first appointment with extensive checks and lots of information. - **Surgery and outcomes:** multiple owners mention operations (including a guinea pig procedure and “two large operations” on a dog), and one says the final bill came in **under the quote**. - **Supportive care during difficult cases:** a cat owner describes sustained support and kindness through a serious illness and loss. - **Convenience/flexibility:** one reviewer notes the clinic was accommodating when they needed to postpone. - **A notable complaint about dental/tumour handling and fees:** one detailed 1-star review alleges concerns about whether a biopsy was handled promptly/appropriately before major dental decisions, followed by a dispute over **£200** cremation charges and escalation to debt collection—standing in contrast to the predominantly positive reports.

## Summary Benson & Babb is an **independent** veterinary practice (established since the **1950s**, per its website) offering **first-opinion care** for pets and farm animals, plus a **24/7 emergency service for registered clients** that’s handled by **their own vets**. Recent reviews consistently describe continuity (clients say the team “get to know your pet” and you’re often “consistent with who you see”), flexibility for urgent problems (one owner was **fitted in close to closing time** for a **torn dewclaw**), and supportive end-of-life care (multiple reviews mention **euthanasia guidance** and “gentle care” during a goodbye). ## Services - **First-opinion veterinary services** (website). - **Emergency service for registered clients, 24/7**, handled by the practice’s **own vets** (website). - **Farm animal** care (website). - **Skin problems** mentioned in reviews (a Shih Tzu “struggles with her skin” and was being helped). - Treatment for **injuries/urgent issues**, e.g., a dog with a **torn dewclaw** was checked and treated (reviews). - **Euthanasia and end-of-life support** (reviews describe advice, guidance, and how a pet’s last moments were managed). ## People - **Rob**: thanked for “compassion and kindness” during treatment, and also specifically mentioned for **guidance and gentle end-of-life care** in a euthanasia situation (reviews). - **Becky**: mentioned for **advice and guidance** around euthanasia and helping manage a pet’s last moments with care (review). - **Millie**: described as “amazing” with a dog with **ongoing skin issues** (reviews). - **Mr Benson**: described by a long-term client as an “ethical practitioner” who understands the **different needs of greyhounds**, with the reviewer insisting on seeing him when possible (review). ## Reviews **4.7 stars from 175 reviews.** Themes below are drawn from the latest written reviews available to us. - **Continuity of care:** owners say the practice “gets to know your pet” and that they often see the same people. - **Help with urgent problems:** one review describes being **fitted in near closing time** to assess and treat a **dewclaw injury**. - **End-of-life support:** multiple reviews mention staff providing **guidance during euthanasia** and handling a pet’s final moments “with gentle care.” - **Species/breed-specific experience mentioned:** a long-term client highlights **greyhound** care and seeks out **Mr Benson** specifically. - **Ongoing conditions:** owners mention support for a dog with **skin problems**.

## Summary The Sidings Veterinary Surgery describes itself as an **independent** practice providing care for **small animals and horses**, with **24/7 out-of-hours emergency cover** delivered in collaboration with **The George Veterinary Hospital** (including shared access to patient records for continuity). The clinic highlights **longer, 15‑minute vet appointments** on its website, and reviews give concrete examples of that extra time being used—such as a vet engaging calmly with a dog before treatment. Recent reviews also mention **pet travel paperwork (Export Health Certificate)** handled end-to-end, and a **grass seed removal** that was managed **without sedation**. ## Services - **Small animal and equine care** (both stated on the website). - **Out-of-hours emergency care (24/7)** via collaboration with **The George Veterinary Hospital**, with **seamless access to records** during emergencies (website). - **Pet travel documentation**, including **Export Health Certificates** (review). - **Vaccinations** (website). - **Dental care** (website). - **Laparoscopic spay** (website). - **In-house laboratory** (website). - **Nursing clinics** (website), with examples listed on the site including: - Mobility/arthritis clinics - Weight management - Diabetes management - Puppy/kitten checks - Geriatric clinics - **Health care plans** (website). - **Veterinary nurse training facility** (clinic data). - Examples of minor/urgent treatment from reviews: **grass seed removal**, including attempts to avoid sedation (review). ## People - **Dr Hannah (vet)** is named in multiple reviews for: - Handling **Export Health Certificate** paperwork in a detailed, step-by-step way to keep pet travel “stress-free” (review). - Taking time to **engage with a dog** and helping with **grass seed removal** while aiming to **avoid sedation** (review). - **Patrick** is singled out by a long-term client as part of a relationship spanning “25 years” of dog care (review). - A **nurse** is described as checking a pet **without a pre-booked appointment**, with the visit being “quick & efficient” (review). ## Reviews **Google rating: 4.8 stars from 91 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Organisation around paperwork and processes**, including Export Health Certificates being managed smoothly, with attention to detail (review). - **Practical problem-solving to minimise intervention**, e.g., grass seed removal with efforts to **avoid sedation** (review). - **Efficiency and access**, including reports of being seen promptly, appointments running on time, and at least one report of a nurse check **without an appointment** (reviews). - **Continuity and longevity**, with one reviewer describing their dogs being cared for over **25 years** (review). - **Costs:** one reviewer says charges were “reasonable,” but no specific fees are provided (review).

## Summary Martin and Manifold Vets Ltd describes itself on its website as an **independent, family-owned small animal veterinary practice**. Reviews back up a practice that handles a mix of routine and more complex cases (including **guinea pig abscess surgery**, **stabilising an unwell older cat**, and **dog eye removal**) and that makes time for follow-up (for example, a **post-op check-in call from reception** and a **Saturday review appointment** after surgery). Several owners also mention appointments that don’t feel rushed, with space to ask questions and get clear explanations before decisions are made. ## Services Based on the website and the latest reviews available to us, owners mention: - **Small animal care** (the practice describes itself this way on its website). - **Guinea pig care**, including: - **Diagnosis of an abscess** and **same-day surgery** to remove it (with discussion of why surgery was recommended over drainage). - **Post-operative checks** and a planned **stitch removal** appointment. - Keeping bonded guinea pigs together during care (one owner says the companion was cared for without charge to avoid separation). - **Cat urgent investigation/stabilisation**, including being **fit in at the end of the day** and the team **staying late** to investigate and stabilise. - **Dog surgery**, including **eye removal** (enucleation) after discussion with the vet. - **Support for nervous/anxious dogs** during vet visits, with handling techniques and practical guidance shared with the owner. ## People Named team members highlighted in reviews: - **Alice** (vet; referred to as “Dr Alice Martin” in one review): linked with guinea pig surgery and follow-up checks, supporting new puppy owners, guiding decisions around dog eye removal, and handling an anxious rescue dog in a way that kept the dog calm (“chilling on the floor” during the visit). - **Kate** (vet): described as giving a detailed explanation and reassurance before guinea pig abscess surgery, including what would be done post-operatively. - **Casey** (veterinary nurse): named as part of the team involved in the guinea pig operation. - **Emma** (receptionist): mentioned for a **follow-up phone call** the morning after surgery to check how the guinea pig was doing. - **Holly, Lucy, Lizzie**: thanked by name as part of the team involved in investigating and stabilising an older cat; Lizzie is also mentioned as support for a first-time puppy owner. ## Reviews **5.0 stars from 80 reviews.** Themes below are drawn from the latest written reviews available to us. - **Fast action for urgent problems**, including **same-day guinea pig surgery** and **fitting in a sick cat late in the day**, with staff staying late to stabilise. - **Clear explanations and shared decision-making** (owners describe being walked through procedures and options, and not feeling rushed). - **Follow-up that continues after the appointment**, such as a **next-day check-in call** and a **Saturday recheck** after surgery. - **Confidence with small pets and exotics like guinea pigs**, with multiple guinea pig owners describing thorough, reassuring care. - **Supportive handling for anxious dogs**, including practical advice for future visits and day-to-day management.